Bilingual QA Specialist: Elevate Customer Interactions

A leading consulting firm is seeking a Quality Assurance Specialist to analyze and evaluate case analysts for compliance with standardized processes in both English and Spanish. This role requires fluency in both languages, along with a Bachelor's Degree or relevant experience. The QA Specialist will provide feedback and coaching to improve performance. Candidates must be US citizens or authorized to work in the US. #J-18808-Ljbffr