Bilingual QA Specialist: Elevate Customer Interactions

A technology consulting firm in Jackson, Mississippi is seeking a Quality Assurance Specialist. The role involves analyzing individual case analysts' efficiency and effectiveness, reviewing cases for compliance, and providing feedback. Candidates must have a Bachelor's degree or equivalent experience, be fluent in English and Spanish, and have experience with defined processes. Competitive compensation and a focus on equal employment opportunity are provided. #J-18808-Ljbffr