Bilingual QA Specialist: Elevate Customer Interactions

A technology services firm is seeking a Quality Assurance Specialist responsible for analyzing the performance of case analysts. Candidates should possess a Bachelor's Degree or equivalent experience and must be fluent in English and Spanish. The role involves reviewing communications for compliance and providing feedback for performance improvement. This position requires strong analytical skills and offers growth opportunities within a supportive environment. #J-18808-Ljbffr