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AAA - CSAA Insurance Group

Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Salt Lake City, Utah, United States

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Employer Industry: Commercial Insurance

Why consider this job opportunity:

Total compensation package including performance bonus and 401(k) with company match

Opportunity for career advancement and growth within the organization

Flexibility to work remotely from anywhere in the U.S. (except Hawaii and Alaska)

Join a mission‑driven company focused on inclusion and community service

Engage in a supportive and diverse workplace culture

What to Expect (Job Responsibilities):

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision

Handle all aspects of liability injury claims of low to moderate complexity, including coverage and damage concerns

Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed

Make coverage determinations and conduct complex investigative work, advising customers on coverage issues

Develop negotiation strategies to resolve claims effectively with insureds, claimants, or representatives of injured parties

What is Required (Qualifications):

2+ years of casualty claims experience or a minimum of 2 years of claims experience including 1+ year of commercial claims experience

High School Diploma/GED or a minimum of 3 years experience in a casualty claims role within the P&C insurance industry

Required to acquire and/or maintain multiple adjuster’s licenses (state-specific) within the first 90 days of employment

Outstanding interpersonal skills and strong computer navigation abilities

Ability to handle several tasks simultaneously and show respect for diverse backgrounds through excellent communication

How to Stand Out (Preferred Qualifications):

3+ years of casualty claims handling experience

Prior experience with commercial policies

BA/BS in business, insurance, or a related area

Flexibility to work any shift during operating hours of 5:30 a.m. to 7 p.m. in your time zone

Capability to complete training and perform the job in a remote setting as required

#CommercialInsurance #ClaimsSpecialist #RemoteWork #DiversityAndInclusion #CareerGrowth

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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