AAA - CSAA Insurance Group
Commercial Casualty Claims Specialist (Remote)
AAA - CSAA Insurance Group, Billings Metropolitan Area, Montana, United States
Employer Industry: Commercial Insurance
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Total compensation package includes performance bonus and 401(k) with company match
Flexible working location options: remote, hybrid, or in-person
Commitment to diversity and inclusion within the workplace
Engaging company culture focused on innovation and community service
What to Expect (Job Responsibilities)
Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision
Handle all aspects of liability injury claims of low to moderate complexity, including coverage, liability, and damage concerns
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed
Make coverage determinations and conduct investigative work related to coverage issues
Develop negotiation strategies to resolve claims effectively with insureds, claimants, or representatives of the injured parties
What is Required (Qualifications)
2+ years of casualty claims experience or a minimum of 2 years of claims experience including 1+ year of commercial claims experience
High School Diploma/GED or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry
Required to acquire and/or maintain multiple Adjuster’s Licenses (state‑specific) within the first 90 days of employment
Outstanding interpersonal and strong computer navigation abilities
Ability to handle several tasks simultaneously
How to Stand Out (Preferred Qualifications)
3+ years of casualty claims handling experience
Prior experience with commercial policies
BA/BS in business, insurance, or a related area
Flexibility to work any shift during operating hours, including evenings and/or weekends
Capability to complete training and perform the job in a remote setting
Equal Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Total compensation package includes performance bonus and 401(k) with company match
Flexible working location options: remote, hybrid, or in-person
Commitment to diversity and inclusion within the workplace
Engaging company culture focused on innovation and community service
What to Expect (Job Responsibilities)
Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision
Handle all aspects of liability injury claims of low to moderate complexity, including coverage, liability, and damage concerns
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed
Make coverage determinations and conduct investigative work related to coverage issues
Develop negotiation strategies to resolve claims effectively with insureds, claimants, or representatives of the injured parties
What is Required (Qualifications)
2+ years of casualty claims experience or a minimum of 2 years of claims experience including 1+ year of commercial claims experience
High School Diploma/GED or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry
Required to acquire and/or maintain multiple Adjuster’s Licenses (state‑specific) within the first 90 days of employment
Outstanding interpersonal and strong computer navigation abilities
Ability to handle several tasks simultaneously
How to Stand Out (Preferred Qualifications)
3+ years of casualty claims handling experience
Prior experience with commercial policies
BA/BS in business, insurance, or a related area
Flexibility to work any shift during operating hours, including evenings and/or weekends
Capability to complete training and perform the job in a remote setting
Equal Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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