Bressler, Amery & Ross, P.C.
E-Billing & Collections Specialist - NJ
Bressler, Amery & Ross, P.C., Trenton, New Jersey, United States
The E-Billing/Collections Specialist is responsible for managing electronic billing processes, ensuring accurate and timely invoice submission, monitoring outstanding balances, and proactively following up on past-due accounts. This role requires strong attention to detail, excellent communication skills, and the ability to work with clients, internal teams, and third-party billing platforms to resolve billing issues efficiently.
Key Responsibilities
E-Billing & Invoice Management
Prepare, review, and submit electronic invoices through various e-billing platforms (e.g., Passport, Legal X, Legal Tracker, etc.). Ensure invoices meet client-specific formatting, coding, and documentation requirements. Add and update client rates, pricing schedules, or fee arrangements within billing systems or company platforms to ensure accurate billing. Research and resolve rejected, disputed, or returned invoices promptly. Maintain accurate client billing profiles and ensure compliance with billing guidelines. Reconcile billing reports, payment records, and financial data. Collections & Accounts Receivable
Monitor aging reports and follow up on outstanding invoices. Identify overdue accounts and contact clients via phone, email, or portals to secure payment. Document all collection activities and maintain organized records. Investigate short-pays, chargebacks, and discrepancies. Escalate high-risk accounts to management as needed. Customer Service & Communication
Serve as the primary point of contact for billing inquiries from clients and internal teams. Collaborate with sales, finance, and operations to resolve billing issues. Provide status updates on invoice submissions and payment timelines. Deliver exceptional customer service and maintain positive client relationships. Knowledge, Skills, Abilities, and Education
High school diploma required, associate or bachelor’s degree in business, Accounting, or related field preferred. 1–3+ years of experience in e-billing, accounts receivable, or collections (industry-specific experience a plus). Proficiency with billing systems, 3E Elite, and Microsoft Excel. Strong analytical and problem-solving skills. Excellent communication, organization, and time-management abilities. Ability to handle confidential information with discretion. Salary range: $100,000 to $110,000. The salary range does not guarantee, obligate, nor set expectations of an applicant’s salary in the event of hire. Actual compensation will depend upon a number of factors, including but not limited to, the candidate’s years of experience, qualifications and skill set. Equal Opportunity Employer/Disabled/Veteran
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E-Billing & Invoice Management
Prepare, review, and submit electronic invoices through various e-billing platforms (e.g., Passport, Legal X, Legal Tracker, etc.). Ensure invoices meet client-specific formatting, coding, and documentation requirements. Add and update client rates, pricing schedules, or fee arrangements within billing systems or company platforms to ensure accurate billing. Research and resolve rejected, disputed, or returned invoices promptly. Maintain accurate client billing profiles and ensure compliance with billing guidelines. Reconcile billing reports, payment records, and financial data. Collections & Accounts Receivable
Monitor aging reports and follow up on outstanding invoices. Identify overdue accounts and contact clients via phone, email, or portals to secure payment. Document all collection activities and maintain organized records. Investigate short-pays, chargebacks, and discrepancies. Escalate high-risk accounts to management as needed. Customer Service & Communication
Serve as the primary point of contact for billing inquiries from clients and internal teams. Collaborate with sales, finance, and operations to resolve billing issues. Provide status updates on invoice submissions and payment timelines. Deliver exceptional customer service and maintain positive client relationships. Knowledge, Skills, Abilities, and Education
High school diploma required, associate or bachelor’s degree in business, Accounting, or related field preferred. 1–3+ years of experience in e-billing, accounts receivable, or collections (industry-specific experience a plus). Proficiency with billing systems, 3E Elite, and Microsoft Excel. Strong analytical and problem-solving skills. Excellent communication, organization, and time-management abilities. Ability to handle confidential information with discretion. Salary range: $100,000 to $110,000. The salary range does not guarantee, obligate, nor set expectations of an applicant’s salary in the event of hire. Actual compensation will depend upon a number of factors, including but not limited to, the candidate’s years of experience, qualifications and skill set. Equal Opportunity Employer/Disabled/Veteran
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