Reineke Family Dealerships
Parts Counterperson
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Reineke Family Dealerships
Summary Parts Counterperson Job Description The Parts Counterperson is responsible for assisting customers, both in‑house and external, with ordering correct parts to complete a job. Some duties include stocking, keeping the work area clean, inventory management, answering phone calls, and assisting walk‑in customers.
Job Duties
Assist customers (retail and in‑house) in selecting parts necessary to complete a job.
Inform customers of any shipping delays or backorders, keep shop technician up to date on any logistics issues; follow up on backordered parts.
Keep records of repair orders, invoices, insurance estimates and special‑order parts.
Keep work area safe and uncluttered.
Assist with inventory management and ordering necessary parts when stock is low.
Cashing out customers and billing in‑house parts correctly.
Other duties as assigned.
Exemption Status The Parts Counterperson is a non‑exempt position. You are required by Federal and State Law and by Reineke Family Dealerships to keep an accurate record of all hours you work each day. Failure to comply with this requirement can result in disciplinary action up to and including termination. The dealership is an at‑will employer, meaning that your employment has no specific term, and the employment relationship may be terminated at any time at the will of either party on notice to the other. Nothing contained in your commission (compensation/pay) plan should be understood to alter the nature of the at‑will employment relationship or create a contract of employment for a specific term.
Qualifications
Previous automotive parts or dealership experience is preferred but not required.
Customer service skills, computer skills.
Some mechanical knowledge to understand customer needs.
High school diploma or equivalent.
Valid driver’s license.
Ability to lift up to 50 pounds.
Seniority Level Entry level
Employment Type Other
Job Function Sales and Business Development
Industries Motor Vehicle Manufacturing
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at
Reineke Family Dealerships
Summary Parts Counterperson Job Description The Parts Counterperson is responsible for assisting customers, both in‑house and external, with ordering correct parts to complete a job. Some duties include stocking, keeping the work area clean, inventory management, answering phone calls, and assisting walk‑in customers.
Job Duties
Assist customers (retail and in‑house) in selecting parts necessary to complete a job.
Inform customers of any shipping delays or backorders, keep shop technician up to date on any logistics issues; follow up on backordered parts.
Keep records of repair orders, invoices, insurance estimates and special‑order parts.
Keep work area safe and uncluttered.
Assist with inventory management and ordering necessary parts when stock is low.
Cashing out customers and billing in‑house parts correctly.
Other duties as assigned.
Exemption Status The Parts Counterperson is a non‑exempt position. You are required by Federal and State Law and by Reineke Family Dealerships to keep an accurate record of all hours you work each day. Failure to comply with this requirement can result in disciplinary action up to and including termination. The dealership is an at‑will employer, meaning that your employment has no specific term, and the employment relationship may be terminated at any time at the will of either party on notice to the other. Nothing contained in your commission (compensation/pay) plan should be understood to alter the nature of the at‑will employment relationship or create a contract of employment for a specific term.
Qualifications
Previous automotive parts or dealership experience is preferred but not required.
Customer service skills, computer skills.
Some mechanical knowledge to understand customer needs.
High school diploma or equivalent.
Valid driver’s license.
Ability to lift up to 50 pounds.
Seniority Level Entry level
Employment Type Other
Job Function Sales and Business Development
Industries Motor Vehicle Manufacturing
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