Mustang Cat Inc.
Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America
Job Description Posted Friday, November 21, 2025 at 7:00 AM
Building Texas… Powering the World.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar® dealer for Southeast Texas . Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
️ Now Hiring: Parts Warranty Coordinator
(Warranty Support | Accuracy & Documentation | Customer Service)
Are you detail-oriented, organized, and committed to accuracy? Mustang Cat is hiring a
Parts Warranty Coordinator
to support the timely and precise processing of Caterpillar parts warranty claims. In this role, you’ll interpret job folders, work within Caterpillar systems, and ensure all warranty submissions are completed efficiently and correctly.
If you enjoy problem-solving, supporting customers, and working in a team-focused environment, this is an excellent opportunity to grow your career with a trusted industry leader.
Why Join Mustang Cat’s Parts Team? We’re more than just parts— we’re the people behind the solutions. Mustang Cat offers:
Job Stability + Career Growth
with a respected industry leader
Work-Life Balance
401(k) with Employer Match
Tuition Reimbursement & Development Opportunities
Paid Time Off & Holidays
What You’ll Do as a Parts Warranty Coordinator: As a Parts Warranty Coordinator, you’ll be responsible for preparing accurate warranty claims, handling parts returns, and supporting warranty processes from start to finish.
Responsibilities include:
Interpret job folders to prepare timely and accurate Caterpillar warranty claims
Use Caterpillar systems such as SIS, DBS, SIMSI, SIB, and ADZ142 to gather required information
Document requested parts and prepare all “Send It Back” Cat parts returns for shipment
Register new machine and engine warranty coverage and maintain accurate delivery records
Respond quickly and accurately to warranty-related questions
Resolve warranty issues for shops, customers, and other Cat dealers
Maintain organized documentation and follow established warranty procedures
Deliver exceptional customer service to internal and external stakeholders
What We’re Looking For:
High school diploma or equivalent
2+ years of warranty-related experience , or experience in construction, engine, or technical fields
Basic computer skills and
1–2 years of data entry experience
Working knowledge of
Microsoft Office
applications
Strong attention to detail and accuracy
Team-oriented, self-motivated, and reliable
Excellent customer service and communication skills
Start your next chapter with Mustang Cat as a
Parts Warranty Coordinator —and play a key role in ensuring every warranty claim is accurate, timely, and customer-focused.
Apply today and let’s talk!
Mustang Cat is an Equal Opportunity Employer.
#J-18808-Ljbffr
Job Description Posted Friday, November 21, 2025 at 7:00 AM
Building Texas… Powering the World.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar® dealer for Southeast Texas . Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
️ Now Hiring: Parts Warranty Coordinator
(Warranty Support | Accuracy & Documentation | Customer Service)
Are you detail-oriented, organized, and committed to accuracy? Mustang Cat is hiring a
Parts Warranty Coordinator
to support the timely and precise processing of Caterpillar parts warranty claims. In this role, you’ll interpret job folders, work within Caterpillar systems, and ensure all warranty submissions are completed efficiently and correctly.
If you enjoy problem-solving, supporting customers, and working in a team-focused environment, this is an excellent opportunity to grow your career with a trusted industry leader.
Why Join Mustang Cat’s Parts Team? We’re more than just parts— we’re the people behind the solutions. Mustang Cat offers:
Job Stability + Career Growth
with a respected industry leader
Work-Life Balance
401(k) with Employer Match
Tuition Reimbursement & Development Opportunities
Paid Time Off & Holidays
What You’ll Do as a Parts Warranty Coordinator: As a Parts Warranty Coordinator, you’ll be responsible for preparing accurate warranty claims, handling parts returns, and supporting warranty processes from start to finish.
Responsibilities include:
Interpret job folders to prepare timely and accurate Caterpillar warranty claims
Use Caterpillar systems such as SIS, DBS, SIMSI, SIB, and ADZ142 to gather required information
Document requested parts and prepare all “Send It Back” Cat parts returns for shipment
Register new machine and engine warranty coverage and maintain accurate delivery records
Respond quickly and accurately to warranty-related questions
Resolve warranty issues for shops, customers, and other Cat dealers
Maintain organized documentation and follow established warranty procedures
Deliver exceptional customer service to internal and external stakeholders
What We’re Looking For:
High school diploma or equivalent
2+ years of warranty-related experience , or experience in construction, engine, or technical fields
Basic computer skills and
1–2 years of data entry experience
Working knowledge of
Microsoft Office
applications
Strong attention to detail and accuracy
Team-oriented, self-motivated, and reliable
Excellent customer service and communication skills
Start your next chapter with Mustang Cat as a
Parts Warranty Coordinator —and play a key role in ensuring every warranty claim is accurate, timely, and customer-focused.
Apply today and let’s talk!
Mustang Cat is an Equal Opportunity Employer.
#J-18808-Ljbffr