Sam's Club
Tire and Battery Service Advisor – Sam's Club
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tire and battery service advisor
role at
Sam's Club . This role offers competitive pay and performance‑based bonuses.
Base Pay Range $18.00/hr – $25.00/hr
Position Summary This range is provided by Sam's Club. Your actual pay will be based on your skills and experience.
Responsibilities
Maintain facility and sales floor safety and standards, including regular safety sweeps, forklift and hazardous material handling, and reporting unsafe situations.
Organize, stock, zone, and merchandize the Tire and Battery Center (TBC) sales floor, handling claims, returns, shrink, and damages.
Stock merchandise, set up displays, clean, and organize product displays, remove damaged goods, sign and price merchandise, and secure fragile/high‑shrink items.
Monitor daily tire and battery orders, assist members with appointments, communicate lead time changes, cancellations, and offer alternatives.
Assist members with tire maintenance and repair services.
Provide expert member service and recommendations, using Sam’s Garage and product knowledge to recommend suitable tire and battery products, explain warranties, and ensure value.
Drive sales and service excellence in the TBC, collaborating with associates to promote member awareness.
Triage and prioritize service workflow in TBC service bays, referring to Sam’s Garage to identify waiting members and prioritize appointments.
Demonstrate knowledge of safety and compliance protocols, service standards, equipment operations, TPMS, product specifications, seasonality, point‑of‑sale systems, phone, and in‑person selling techniques.
Leverage technology to enhance operations, using digital tools and handheld devices to plan sales and make real‑time decisions.
Act as a brand advocate, model high quality service, and influence team members.
Process member purchases, returns, refunds, and exchanges following proper procedures.
Comply with company policies and procedures, maintaining ethics and integrity.
Complete work assignments, prioritize tasks, communicate progress, and recommend improvement opportunities.
Exhibit respect for the individual, teamwork, integrity, customer focus, and a drive for excellence.
Follow safety and security guidelines while handling TBC products.
Assist members with point‑of‑sale procedures and product information.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location 1527 Manhattan Blvd, Harvey, LA 70058‑3405, United States.
Compensation Hourly wage range: $18.00 to $25.00. Premiums may be paid based on schedule, facility, season, or specific work performed.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Workplace Safety Walmart and its subsidiaries are committed to maintaining a drug‑free workplace with a no‑tolerance policy regarding illegal drugs and alcohol on the job.
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tire and battery service advisor
role at
Sam's Club . This role offers competitive pay and performance‑based bonuses.
Base Pay Range $18.00/hr – $25.00/hr
Position Summary This range is provided by Sam's Club. Your actual pay will be based on your skills and experience.
Responsibilities
Maintain facility and sales floor safety and standards, including regular safety sweeps, forklift and hazardous material handling, and reporting unsafe situations.
Organize, stock, zone, and merchandize the Tire and Battery Center (TBC) sales floor, handling claims, returns, shrink, and damages.
Stock merchandise, set up displays, clean, and organize product displays, remove damaged goods, sign and price merchandise, and secure fragile/high‑shrink items.
Monitor daily tire and battery orders, assist members with appointments, communicate lead time changes, cancellations, and offer alternatives.
Assist members with tire maintenance and repair services.
Provide expert member service and recommendations, using Sam’s Garage and product knowledge to recommend suitable tire and battery products, explain warranties, and ensure value.
Drive sales and service excellence in the TBC, collaborating with associates to promote member awareness.
Triage and prioritize service workflow in TBC service bays, referring to Sam’s Garage to identify waiting members and prioritize appointments.
Demonstrate knowledge of safety and compliance protocols, service standards, equipment operations, TPMS, product specifications, seasonality, point‑of‑sale systems, phone, and in‑person selling techniques.
Leverage technology to enhance operations, using digital tools and handheld devices to plan sales and make real‑time decisions.
Act as a brand advocate, model high quality service, and influence team members.
Process member purchases, returns, refunds, and exchanges following proper procedures.
Comply with company policies and procedures, maintaining ethics and integrity.
Complete work assignments, prioritize tasks, communicate progress, and recommend improvement opportunities.
Exhibit respect for the individual, teamwork, integrity, customer focus, and a drive for excellence.
Follow safety and security guidelines while handling TBC products.
Assist members with point‑of‑sale procedures and product information.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location 1527 Manhattan Blvd, Harvey, LA 70058‑3405, United States.
Compensation Hourly wage range: $18.00 to $25.00. Premiums may be paid based on schedule, facility, season, or specific work performed.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Workplace Safety Walmart and its subsidiaries are committed to maintaining a drug‑free workplace with a no‑tolerance policy regarding illegal drugs and alcohol on the job.
#J-18808-Ljbffr