Phone-First Help Desk Analyst III

A technology solutions provider is seeking a Help Desk Analyst 3 based in East Dover, Vermont. This elevated Tier 1 Service Desk role involves 95% phone support, requiring excellent communication and customer service skills. The candidate will troubleshoot a variety of issues, work independently in a diverse environment, and effectively escalate problems to higher support levels. Qualifications include A+ and Network + Certifications. The role offers a mix of on-site and remote work opportunities. #J-18808-Ljbffr