Luther Lanard PC
Luther Lanard PC is seeking a Sales & Client Relations Associate to be the first point of contact for prospective clients and a key support to the client relations team. This is a hybrid role: 75% client relations, 25% administrative support. You'll work 4 days in our Newport Beach office and 1 day remotely. This position is ideal if you're energized by talking to people, enjoy the variety that comes with wearing multiple hats, and want to be part of a growing team where your contributions directly impact the firm's success. Responsibilities:
What You'll Do
Be the First Voice Clients Hear
• Conduct initial consultations with prospective franchisee clients, understanding their concerns and determining how we can help • Make follow-up calls that feel personal, not robotic—you're building relationships, not just checking boxes • Help manage our potential client pipeline so nothing falls through the cracks
Support Business Development
• Attend conferences and trade shows to represent the firm and connect with franchisees who need our help • Assist with client onboarding to ensure new clients have a smooth experience from day one • Manage data and systems that keep the client relations engine running smoothly
Keep the Office Running
• Maintain an organized, well-stocked, and welcoming office environment in Newport Beach • Coordinate with vendors and internal team members as needed
What Makes This Role Different
You're Not "Just Admin"
Yes, there's administrative work involved—every role has some. But 75% of your time is spent engaging with people: prospective clients, conference attendees, and the team. You're a connector, not a paper-pusher.
Variety Keeps It Interesting
One day, you're on the phone with a frustrated franchisee, helping them understand their options. Next, you're at a trade show meeting potential clients face-to-face.
Your Voice Matters
You'll work closely with leadership and the client relations team. If you see a better way to manage the pipeline or improve the client experience, we want to hear it.
Flexibility That Works
One remote day per week (typically Fridays), plus the understanding that life happens and we're not going to micromanage your time as long as the work gets done. Qualifications:
What We're Looking For
Required Qualifications:
• Bachelor's degree • 3+ years of experience in sales or customer service
The Attributes That Matter:
•
Strong communicator
– you're clear, personable, and professional on the phone and in writing •
Organized and proactive
– you manage deadlines and follow-through without needing reminders •
People-focused
– you genuinely enjoy helping people and building rapport •
Tech-savvy
– comfortable with CRM systems, databases, and learning new tools quickly •
Self-directed problem-solver
– you can think on your feet and figure things out independently •
Comfortable with ambiguity
– some days are predictable, others aren't, and you roll with both Compensation: $70,000 - $85,000 yearly
• What You'll Do Be the First Voice Clients Hear
• Conduct initial consultations with prospective franchisee clients, understanding their concerns and determining how we can help
• Make follow-up calls that feel personal, not robotic—you're building relationships, not just checking boxes
• Help manage our potential client pipeline so nothing falls through the cracks Support Business Development
• Attend conferences and trade shows to represent the firm and connect with franchisees who need our help
• Assist with client onboarding to ensure new clients have a smooth experience from day one
• Manage data and systems that keep the client relations engine running smoothly Keep the Office Running
• Maintain an organized, well-stocked, and welcoming office environment in Newport Beach
• Coordinate with vendors and internal team members as needed What Makes This Role Different You're Not "Just Admin" Yes, there's administrative work involved—every role has some. But 75% of your time is spent engaging with people: prospective clients, conference attendees, and the team. You're a connector, not a paper-pusher. Variety Keeps It Interesting One day, you're on the phone with a frustrated franchisee, helping them understand their options. Next, you're at a trade show meeting potential clients face-to-face.
Your Voice Matters You'll work closely with leadership and the client relations team. If you see a better way to manage the pipeline or improve the client experience, we want to hear it. Flexibility That Works One remote day per week (typically Fridays), plus the understanding that life happens and we're not going to micromanage your time as long as the work gets done.
Compensation: $70,000-$85,000 per year
What You'll Do
Be the First Voice Clients Hear
• Conduct initial consultations with prospective franchisee clients, understanding their concerns and determining how we can help • Make follow-up calls that feel personal, not robotic—you're building relationships, not just checking boxes • Help manage our potential client pipeline so nothing falls through the cracks
Support Business Development
• Attend conferences and trade shows to represent the firm and connect with franchisees who need our help • Assist with client onboarding to ensure new clients have a smooth experience from day one • Manage data and systems that keep the client relations engine running smoothly
Keep the Office Running
• Maintain an organized, well-stocked, and welcoming office environment in Newport Beach • Coordinate with vendors and internal team members as needed
What Makes This Role Different
You're Not "Just Admin"
Yes, there's administrative work involved—every role has some. But 75% of your time is spent engaging with people: prospective clients, conference attendees, and the team. You're a connector, not a paper-pusher.
Variety Keeps It Interesting
One day, you're on the phone with a frustrated franchisee, helping them understand their options. Next, you're at a trade show meeting potential clients face-to-face.
Your Voice Matters
You'll work closely with leadership and the client relations team. If you see a better way to manage the pipeline or improve the client experience, we want to hear it.
Flexibility That Works
One remote day per week (typically Fridays), plus the understanding that life happens and we're not going to micromanage your time as long as the work gets done. Qualifications:
What We're Looking For
Required Qualifications:
• Bachelor's degree • 3+ years of experience in sales or customer service
The Attributes That Matter:
•
Strong communicator
– you're clear, personable, and professional on the phone and in writing •
Organized and proactive
– you manage deadlines and follow-through without needing reminders •
People-focused
– you genuinely enjoy helping people and building rapport •
Tech-savvy
– comfortable with CRM systems, databases, and learning new tools quickly •
Self-directed problem-solver
– you can think on your feet and figure things out independently •
Comfortable with ambiguity
– some days are predictable, others aren't, and you roll with both Compensation: $70,000 - $85,000 yearly
• What You'll Do Be the First Voice Clients Hear
• Conduct initial consultations with prospective franchisee clients, understanding their concerns and determining how we can help
• Make follow-up calls that feel personal, not robotic—you're building relationships, not just checking boxes
• Help manage our potential client pipeline so nothing falls through the cracks Support Business Development
• Attend conferences and trade shows to represent the firm and connect with franchisees who need our help
• Assist with client onboarding to ensure new clients have a smooth experience from day one
• Manage data and systems that keep the client relations engine running smoothly Keep the Office Running
• Maintain an organized, well-stocked, and welcoming office environment in Newport Beach
• Coordinate with vendors and internal team members as needed What Makes This Role Different You're Not "Just Admin" Yes, there's administrative work involved—every role has some. But 75% of your time is spent engaging with people: prospective clients, conference attendees, and the team. You're a connector, not a paper-pusher. Variety Keeps It Interesting One day, you're on the phone with a frustrated franchisee, helping them understand their options. Next, you're at a trade show meeting potential clients face-to-face.
Your Voice Matters You'll work closely with leadership and the client relations team. If you see a better way to manage the pipeline or improve the client experience, we want to hear it. Flexibility That Works One remote day per week (typically Fridays), plus the understanding that life happens and we're not going to micromanage your time as long as the work gets done.
Compensation: $70,000-$85,000 per year