Tropolis Holdings, LLC
Property & Casualty Insurance Commercial Account Manager
Tropolis Holdings, LLC, Northville, Michigan, United States, 48167
Position Overview
The Property and Casualty Insurance Commercial Account Manager serves as the primary point of contact for a portfolio of commercial clients, managing day to day policy service, renewals, endorsements, and coverage changes with care and accuracy. This role focuses on building strong client relationships through proactive communication, thoughtful coverage guidance, and timely support while working closely with carriers and internal teams to review policies, prepare renewal strategies, and identify opportunities to expand coverage as client needs evolve.
Key Responsibilities Client Relationship Management
Serve as the primary point of contact for assigned clients
Build and maintain long-term client relationships through proactive communication
Conduct regular coverage reviews and risk assessments
Ensure timely and accurate response to client inquiries and service requests
Sales & Business Development
Identify opportunities for cross-selling and upselling insurance products
Develop and present insurance proposals and renewal strategies
Policy & Account Management
Manage policy renewals, endorsements, cancellations, and coverage changes in a timely manner
Review policies for accuracy and completeness
Coordinate with carriers to negotiate coverage terms and pricing
Ensure compliance with agency procedures and regulatory requirements
Risk Advisory & Support
Educate clients on coverage options, exclusions, and risk management strategies
Stay current on industry trends, carrier products, and underwriting guidelines
Advocate for clients in claims coordination as needed
Skills & Experience
Active Property & Casualty License
Minimum two years of experience in P&C Account Management
Microsoft Office
Strong time management, attention to detail, and ability to prioritize multiple tasks
Experience Strongly Preferred
Applied Epic
Adobe
Why Join Tropolis Tropolisis a technology-enabled insurance brokerage growing through partnership with high-performing independent agencies across the country. Headquartered in Ann Arbor, Michigan, we are building a national platform grounded in local relationships and shared values. Our principles—integrity, ownership, leadership, and service—guide every decision we make.
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Key Responsibilities Client Relationship Management
Serve as the primary point of contact for assigned clients
Build and maintain long-term client relationships through proactive communication
Conduct regular coverage reviews and risk assessments
Ensure timely and accurate response to client inquiries and service requests
Sales & Business Development
Identify opportunities for cross-selling and upselling insurance products
Develop and present insurance proposals and renewal strategies
Policy & Account Management
Manage policy renewals, endorsements, cancellations, and coverage changes in a timely manner
Review policies for accuracy and completeness
Coordinate with carriers to negotiate coverage terms and pricing
Ensure compliance with agency procedures and regulatory requirements
Risk Advisory & Support
Educate clients on coverage options, exclusions, and risk management strategies
Stay current on industry trends, carrier products, and underwriting guidelines
Advocate for clients in claims coordination as needed
Skills & Experience
Active Property & Casualty License
Minimum two years of experience in P&C Account Management
Microsoft Office
Strong time management, attention to detail, and ability to prioritize multiple tasks
Experience Strongly Preferred
Applied Epic
Adobe
Why Join Tropolis Tropolisis a technology-enabled insurance brokerage growing through partnership with high-performing independent agencies across the country. Headquartered in Ann Arbor, Michigan, we are building a national platform grounded in local relationships and shared values. Our principles—integrity, ownership, leadership, and service—guide every decision we make.
#J-18808-Ljbffr