HealthCare, Inc.
Overview
As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management. Your responsibilities span the entire account lifecycle – from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity.
Day‑to‑Day Responsibilities
Process and manage patient claims accurately and efficiently.
Collect payments, negotiate overdue balances, and assist with repayment structures.
Generate bills and explain insurance benefits to patients.
Resolve account‑related issues promptly with patients and insurance companies.
Qualifications
High School Diploma or GED and relevant experience in medical billing, collections, and customer service.
Computer proficiency with EMRs and Microsoft Office Suite – Excel, Word, Outlook.
Strong understanding of insurance reimbursement procedures and the revenue cycle process.
Good analytical skills and a firm grasp of calculations and medical terminology.
Exceptional verbal and written communication abilities (English required; Spanish a plus).
Ability to work well independently with limited supervision.
Strong time management and organization to juggle multiple accounts.
Willingness to work claims, appeals and denials to positive outcomes (40–50 accounts per day).
Communicate to leadership and management areas of concern or areas of improvement.
Update patient demographic information and initiate account adjustments.
Ability to work for extended periods of time on a computer.
About Our Organization We are at the forefront of the micro‑hospital trend, combining ER, diagnostic, and inpatient services to bring large‑scale health care to the communities we serve. As a smaller, agile organization, you are more than just a number—we value and treat our employees accordingly.
What You'll Achieve More than a financial coordinator, you become a trusted advisor guiding patients through the complex realm of healthcare finances. Join our team and make a tangible difference in patients' lives.
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Day‑to‑Day Responsibilities
Process and manage patient claims accurately and efficiently.
Collect payments, negotiate overdue balances, and assist with repayment structures.
Generate bills and explain insurance benefits to patients.
Resolve account‑related issues promptly with patients and insurance companies.
Qualifications
High School Diploma or GED and relevant experience in medical billing, collections, and customer service.
Computer proficiency with EMRs and Microsoft Office Suite – Excel, Word, Outlook.
Strong understanding of insurance reimbursement procedures and the revenue cycle process.
Good analytical skills and a firm grasp of calculations and medical terminology.
Exceptional verbal and written communication abilities (English required; Spanish a plus).
Ability to work well independently with limited supervision.
Strong time management and organization to juggle multiple accounts.
Willingness to work claims, appeals and denials to positive outcomes (40–50 accounts per day).
Communicate to leadership and management areas of concern or areas of improvement.
Update patient demographic information and initiate account adjustments.
Ability to work for extended periods of time on a computer.
About Our Organization We are at the forefront of the micro‑hospital trend, combining ER, diagnostic, and inpatient services to bring large‑scale health care to the communities we serve. As a smaller, agile organization, you are more than just a number—we value and treat our employees accordingly.
What You'll Achieve More than a financial coordinator, you become a trusted advisor guiding patients through the complex realm of healthcare finances. Join our team and make a tangible difference in patients' lives.
#J-18808-Ljbffr