PM Recruitment ES
Join the dynamic team at Patrique Mercier Recruitment as a Danish Speaking Helpdesk Support Agent! We are looking for individuals who are passionate about helping customers and excel in a fast-paced environment. If you have strong communication skills and enjoy problem-solving, this is the perfect place for you!
As a Helpdesk Support Agent, you will provide valuable assistance to our Danish-speaking clients, addressing their technical inquiries and ensuring a high-quality customer service experience. Your friendly and helpful nature will be key in supporting clients and resolving their issues effectively.
Key Responsibilities
Provide top-notch helpdesk support to Danish-speaking customers via phone, email, and chat. Identify and troubleshoot technical issues swiftly to ensure client satisfaction. Educate customers about product features to enhance their understanding and use. Document all customer interactions accurately for the purpose of service improvement. Work collaboratively with team members to provide seamless support. Participate in ongoing training to stay current on the latest product offerings and support tools. Qualifications
Fluency in Danish (both written and spoken) is required. Please ensure that your native language and nationality is clearly stated in your C.V. and/or Cover Letter. Excellent communication skills and a strong focus on customer service. Strong problem-solving skills with the ability to work under pressure. Previous experience in a customer support or helpdesk role is advantageous. A collaborative mindset with the ability to thrive in a teamwork-oriented environment. Enthusiasm for technology and a eagerness to learn. Benefits
Private Health Insurance Training & Development 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer and 2 weeks hotel) Free Greek Lessons, discounts and other perks
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Provide top-notch helpdesk support to Danish-speaking customers via phone, email, and chat. Identify and troubleshoot technical issues swiftly to ensure client satisfaction. Educate customers about product features to enhance their understanding and use. Document all customer interactions accurately for the purpose of service improvement. Work collaboratively with team members to provide seamless support. Participate in ongoing training to stay current on the latest product offerings and support tools. Qualifications
Fluency in Danish (both written and spoken) is required. Please ensure that your native language and nationality is clearly stated in your C.V. and/or Cover Letter. Excellent communication skills and a strong focus on customer service. Strong problem-solving skills with the ability to work under pressure. Previous experience in a customer support or helpdesk role is advantageous. A collaborative mindset with the ability to thrive in a teamwork-oriented environment. Enthusiasm for technology and a eagerness to learn. Benefits
Private Health Insurance Training & Development 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer and 2 weeks hotel) Free Greek Lessons, discounts and other perks
#J-18808-Ljbffr