Zendesk
Employer Industry: Customer Service Software
Why consider this job opportunity:
Salary up to $266,000.00
Opportunity for bonuses, benefits, or related incentives
Hybrid work model offering flexibility to work remotely part of the week
Collaborative and inclusive work environment with a focus on connection and learning
Chance to influence new product development and contribute to customer satisfaction
What to Expect (Job Responsibilities):
Drive customer happiness by managing and delivering technical information to prospects both onsite and virtually
Serve as the technical bridge between the sales team and prospects, ensuring effective communication of software solutions
Scope, manage, and execute customer pilots and Proof of Concepts
Map RFI/RFP requirements to software solutions, demonstrating the technical merits of the offerings
Engage with C-level and director-level executives to effectively communicate the value of the software
What is Required (Qualifications):
3+ years of presales experience
Proficient in web/scripting technologies, including HTML, CSS, JavaScript, JSON, and SaaS applications
Bachelor’s degree or equivalent experience; graduate degree is a plus
Must be willing to travel 1-2 times per month
Excellent interpersonal, communication, persuasion, presentation, and writing skills
How to Stand Out (Preferred Qualifications):
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries
Experience moderating Design Based Thinking sessions
Ability to develop reference architecture in support of client solutions
Awareness of CCaaS and peripheral technologies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary up to $266,000.00
Opportunity for bonuses, benefits, or related incentives
Hybrid work model offering flexibility to work remotely part of the week
Collaborative and inclusive work environment with a focus on connection and learning
Chance to influence new product development and contribute to customer satisfaction
What to Expect (Job Responsibilities):
Drive customer happiness by managing and delivering technical information to prospects both onsite and virtually
Serve as the technical bridge between the sales team and prospects, ensuring effective communication of software solutions
Scope, manage, and execute customer pilots and Proof of Concepts
Map RFI/RFP requirements to software solutions, demonstrating the technical merits of the offerings
Engage with C-level and director-level executives to effectively communicate the value of the software
What is Required (Qualifications):
3+ years of presales experience
Proficient in web/scripting technologies, including HTML, CSS, JavaScript, JSON, and SaaS applications
Bachelor’s degree or equivalent experience; graduate degree is a plus
Must be willing to travel 1-2 times per month
Excellent interpersonal, communication, persuasion, presentation, and writing skills
How to Stand Out (Preferred Qualifications):
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries
Experience moderating Design Based Thinking sessions
Ability to develop reference architecture in support of client solutions
Awareness of CCaaS and peripheral technologies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr