Zendesk
Employer Industry: Customer Service Software
Why consider this job opportunity
Salary up to $266,000.00
Opportunity for bonuses and additional benefits
Hybrid work model offering flexibility to work remotely part of the week
Collaborative and inclusive work environment that encourages learning and connection
Chance to influence product development and enhance customer satisfaction
What to Expect (Job Responsibilities)
Drive customer happiness by managing and delivering technical information to prospects both onsite and virtually
Collaborate with Sales, Marketing, and Product Managers to bridge technical solutions with customer needs
Scope, manage, and execute customer pilots and Proof of Concepts
Present technical merits of software solutions to C-level and director-level executives
Map RFI/RFP requirements to appropriate software solutions
What is Required (Qualifications)
3+ years of presales experience in a relevant field
Knowledge of web/scripting technologies including HTML, CSS, JavaScript, JSON, and SaaS applications
Outstanding problem-solving and solution scoping abilities
Bachelor’s degree or equivalent experience; graduate degree is a plus
Must be willing to travel 1-2 times per month
How to Stand Out (Preferred Qualifications)
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries
Awareness of CCaaS and related technologies
Experience moderating Design-Based Thinking sessions
Ability to develop reference architecture in support of client solutions
#CustomerServiceSoftware #TechnicalSales #HybridWork #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $266,000.00
Opportunity for bonuses and additional benefits
Hybrid work model offering flexibility to work remotely part of the week
Collaborative and inclusive work environment that encourages learning and connection
Chance to influence product development and enhance customer satisfaction
What to Expect (Job Responsibilities)
Drive customer happiness by managing and delivering technical information to prospects both onsite and virtually
Collaborate with Sales, Marketing, and Product Managers to bridge technical solutions with customer needs
Scope, manage, and execute customer pilots and Proof of Concepts
Present technical merits of software solutions to C-level and director-level executives
Map RFI/RFP requirements to appropriate software solutions
What is Required (Qualifications)
3+ years of presales experience in a relevant field
Knowledge of web/scripting technologies including HTML, CSS, JavaScript, JSON, and SaaS applications
Outstanding problem-solving and solution scoping abilities
Bachelor’s degree or equivalent experience; graduate degree is a plus
Must be willing to travel 1-2 times per month
How to Stand Out (Preferred Qualifications)
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries
Awareness of CCaaS and related technologies
Experience moderating Design-Based Thinking sessions
Ability to develop reference architecture in support of client solutions
#CustomerServiceSoftware #TechnicalSales #HybridWork #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr