Zendesk
Employer Industry:
Customer Service Software
Why consider this job opportunity:
Salary up to $266,000.00
Opportunity for bonuses, benefits, and related incentives
Flexible hybrid work environment, allowing for remote work part of the week
Collaborative and inclusive workplace culture
Chance to influence product development and customer satisfaction
What to Expect (Job Responsibilities):
Serve as the technical bridge between the sales team and prospects during the sales cycle
Manage and deliver technical information to customers both onsite and virtually
Scope, manage, and execute customer pilots and Proof of Concepts
Build and maintain strong relationships with C-level and director-level executives
Map RFI/RFP requirements to software solutions to ensure alignment with customer needs
What is Required (Qualifications):
Minimum 3 years of presales experience in a relevant field
Proficient in web/scripting technologies, including HTML, CSS, JavaScript, JSON, and SaaS applications
Excellent interpersonal, communication, persuasion, presentation, and writing skills
Bachelor's degree or equivalent experience; graduate degree is a plus
Willingness to travel 1-2 times per month
How to Stand Out (Preferred Qualifications):
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries related to customer service softwareExperience moderating Design-Based Thinking sessions
Ability to develop reference architecture in support of client solutions
Awareness of CCaaS and peripheral technologies
Tags: CustomerServiceSoftware, SalesConsultant, HybridWork, CareerGrowth, DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Customer Service Software
Why consider this job opportunity:
Salary up to $266,000.00
Opportunity for bonuses, benefits, and related incentives
Flexible hybrid work environment, allowing for remote work part of the week
Collaborative and inclusive workplace culture
Chance to influence product development and customer satisfaction
What to Expect (Job Responsibilities):
Serve as the technical bridge between the sales team and prospects during the sales cycle
Manage and deliver technical information to customers both onsite and virtually
Scope, manage, and execute customer pilots and Proof of Concepts
Build and maintain strong relationships with C-level and director-level executives
Map RFI/RFP requirements to software solutions to ensure alignment with customer needs
What is Required (Qualifications):
Minimum 3 years of presales experience in a relevant field
Proficient in web/scripting technologies, including HTML, CSS, JavaScript, JSON, and SaaS applications
Excellent interpersonal, communication, persuasion, presentation, and writing skills
Bachelor's degree or equivalent experience; graduate degree is a plus
Willingness to travel 1-2 times per month
How to Stand Out (Preferred Qualifications):
Previous consulting experience implementing enterprise-class software solutions
Domain expertise in specific industries related to customer service softwareExperience moderating Design-Based Thinking sessions
Ability to develop reference architecture in support of client solutions
Awareness of CCaaS and peripheral technologies
Tags: CustomerServiceSoftware, SalesConsultant, HybridWork, CareerGrowth, DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr