Worldpay Group Plc
Senior Collections Associate (B2B) - Cincinnati (Hybrid)
Worldpay Group Plc, Cincinnati, Ohio, United States, 45208
Senior Collections Associate (B2B) - Cincinnati (Hybrid)
Team
Finance
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a
Senior Collections Associate (Business to Business Collections B2B)
to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team:
As Worldpay grows, our need for a skilled and seasoned collection team grows. Being a player in the payments processing industry requires a savvy team of experts who can easily navigate delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company goals.
This role is hourly plus a monthly incentive plan!
Hybrid in Cincinnati Office: Two Days Onsite/Three Days Remote
What you’ll own:
Resolve delinquent customer accounts through various means, e.g., skip‑tracing, written correspondence, inbound/outbound phone contact (standard/ automated dialer), and making arrangements for payment
Monitor the aging of customer receivables and take corrective action to resolve open accounts receivable balances on a timely basis
Resolve customer issues and complaints concerning billing/settlement
Submit regular reports on the status of unpaid accounts and any repayment progress
Support other accounting positions as the need arises
Work independently and manage a workload that contains time‑sensitive tasks, which means you’ll also have to manage and prioritize problems effectively while contributing to overall team goal achievement
Update customer files to ensure data integrity
Ensure the processing of payments
Document all customer payments to the right reports
Other duties as assigned by the manager
What you bring:
High school diploma or GED required
Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
Intermediate computer navigation and operation skills
Ability to work independently and in a team environment
Demonstrate effective people skills and sensitivities when dealing with others
Worldpay perks – what we’ll bring for you
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
My Health We offer comprehensive medical coverage to protect and promote you and your family's health. We also offer telemedicine, dental, vision and options for health savings or flexible spending accounts.
My Money To help you own your personal finances and prepare for retirement, we match 50% of the first 6% you contribute.
My Lifestyle We offer Employee Assistance Programs to support through any changes that matter to you.
My Family We support at every step of your family journey from fertility and family planning, adoption assistance, eight weeks of paid parental leave for all parents, and caregiver and child support. We also offer menopause and midlife health support.
My Protection We offer short‑term and long‑term disability for you and your dependents.
My Time Off We offer paid time off, holidays and sick days so you can rest, recharge, and spend time on what matters most.
My Specialized Support We offer specialized support for complex medical conditions, such as healthcare navigation, second opinions, and cancer and diabetes management.
Application steps Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team. You’ll also need to upload your resume and a cover letter.
Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.
Interview with a Worldpayer This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.
Offer and Onboarding The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.
Like what you see? Here’s some more opportunities we think you might like.
#J-18808-Ljbffr
Finance
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a
Senior Collections Associate (Business to Business Collections B2B)
to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team:
As Worldpay grows, our need for a skilled and seasoned collection team grows. Being a player in the payments processing industry requires a savvy team of experts who can easily navigate delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company goals.
This role is hourly plus a monthly incentive plan!
Hybrid in Cincinnati Office: Two Days Onsite/Three Days Remote
What you’ll own:
Resolve delinquent customer accounts through various means, e.g., skip‑tracing, written correspondence, inbound/outbound phone contact (standard/ automated dialer), and making arrangements for payment
Monitor the aging of customer receivables and take corrective action to resolve open accounts receivable balances on a timely basis
Resolve customer issues and complaints concerning billing/settlement
Submit regular reports on the status of unpaid accounts and any repayment progress
Support other accounting positions as the need arises
Work independently and manage a workload that contains time‑sensitive tasks, which means you’ll also have to manage and prioritize problems effectively while contributing to overall team goal achievement
Update customer files to ensure data integrity
Ensure the processing of payments
Document all customer payments to the right reports
Other duties as assigned by the manager
What you bring:
High school diploma or GED required
Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
Intermediate computer navigation and operation skills
Ability to work independently and in a team environment
Demonstrate effective people skills and sensitivities when dealing with others
Worldpay perks – what we’ll bring for you
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
My Health We offer comprehensive medical coverage to protect and promote you and your family's health. We also offer telemedicine, dental, vision and options for health savings or flexible spending accounts.
My Money To help you own your personal finances and prepare for retirement, we match 50% of the first 6% you contribute.
My Lifestyle We offer Employee Assistance Programs to support through any changes that matter to you.
My Family We support at every step of your family journey from fertility and family planning, adoption assistance, eight weeks of paid parental leave for all parents, and caregiver and child support. We also offer menopause and midlife health support.
My Protection We offer short‑term and long‑term disability for you and your dependents.
My Time Off We offer paid time off, holidays and sick days so you can rest, recharge, and spend time on what matters most.
My Specialized Support We offer specialized support for complex medical conditions, such as healthcare navigation, second opinions, and cancer and diabetes management.
Application steps Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team. You’ll also need to upload your resume and a cover letter.
Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.
Interview with a Worldpayer This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.
Offer and Onboarding The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.
Like what you see? Here’s some more opportunities we think you might like.
#J-18808-Ljbffr