The University of Texas at Austin
Communications Specialist
at
The University of Texas at Austin
Hiring Department:
Enterprise Technology - Vice President and Office of CIO
Location:
Austin, TX
Position Duration:
Expected to continue until Jan 31, 2027
Earliest Start Date:
Immediately
Weekly Scheduled Hours:
40
FLSA Status:
Exempt
Position Open To:
All Applicants
Position Type:
Full‑time
Seniority Level:
Not Applicable
Purpose
The Communications Specialist supports Enterprise Technology by developing clear, engaging, and strategically aligned communications that enhance understanding of technical initiatives across the University. The role involves creating communication plans, drafting content for different audiences, and ensuring complex technical information is translated into accessible, user‑friendly messaging.
Responsibilities
Develop comprehensive communication plans for technical projects, service updates, and organizational initiatives.
Partner with project managers, technical leads, and leadership to understand project objectives, timelines, risks, and user impacts.
Recommend communication approaches, channels, and timelines to maximize clarity and reach.
Translate technical concepts, system changes, and architectural information into clear, concise language for non‑technical audiences.
Draft and edit content including announcements, FAQs, presentations, website copy, newsletters, talking points, user guides, and briefing materials.
Ensure all communications are accurate, accessible, and aligned with university style and brand standards.
Collaborate with internal teams (technical, operational, executive) to gather information and validate messaging.
Support communication needs for cross‑campus stakeholders, including business officers, faculty, staff, and students.
Serve as a communication liaison between Enterprise Technology and campus partners as needed.
Maintain and update communication templates, processes, and documentation.
Monitor communications effectiveness, gather feedback, and adjust strategies accordingly.
Assist with internal communication campaigns and support organizational initiatives, events, and awareness efforts.
Perform other related functions as assigned.
Required Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or related field.
3 or more years of experience in a similar role delivering IT project communications, writing, or information design.
Demonstrated experience in writing, editing, and developing communication materials.
Ability to translate technical or complex information into clear, audience‑appropriate content.
Strong organizational and project coordination skills with attention to detail.
Ability to work collaboratively with cross‑functional teams and meet tight deadlines.
Preferred: Experience in IT communications, higher education, or technical environments; familiarity with communication best practices for change management or large‑scale technology projects; proficiency with communication tools and platforms (Microsoft 365, SharePoint, Teams, and email platforms); exceptional written and verbal communication; audience‑centered messaging; technical comprehension and translation; strategic thinking and planning; collaboration and relationship‑building; adaptability in fast‑paced environments.
Salary Range
$45,900 + depending on qualifications
Working Conditions
May work around standard office conditions.
Repetitive use of a keyboard at a workstation.
Use of manual dexterity.
Work Shift
Monday – Friday, flexible between 7 am – 6 pm.
Required Materials
Resume/CV.
3 work references with contact information, at least one reference from a supervisor.
Letter of interest.
Benefits
Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%).
Vision, Dental, Life, and Disability insurance options.
Paid vacation, sick leave, and holidays.
Teachers Retirement System of Texas (TRS) or Optional Retirement Program.
Additional voluntary retirement programs: Tax‑sheltered annuity (403(b)) and deferred compensation program (457(b)).
Flexible spending account options for medical and childcare expenses.
Training and conference opportunities.
Tuition assistance.
Athletic ticket discounts.
Access to UT Austin’s libraries and museums.
Free rides on all UT Shuttle and Capital Metro buses with staff ID card.
Other Requirements
Candidate must be authorized to work in the United States on a full‑time basis for any employer without sponsorship. Position requires maintaining internet service and a mobile phone with voice and data plans for work use.
Equal Opportunity Employer
The University of Texas at Austin, as an equal‑opportunity/affirmative‑action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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at
The University of Texas at Austin
Hiring Department:
Enterprise Technology - Vice President and Office of CIO
Location:
Austin, TX
Position Duration:
Expected to continue until Jan 31, 2027
Earliest Start Date:
Immediately
Weekly Scheduled Hours:
40
FLSA Status:
Exempt
Position Open To:
All Applicants
Position Type:
Full‑time
Seniority Level:
Not Applicable
Purpose
The Communications Specialist supports Enterprise Technology by developing clear, engaging, and strategically aligned communications that enhance understanding of technical initiatives across the University. The role involves creating communication plans, drafting content for different audiences, and ensuring complex technical information is translated into accessible, user‑friendly messaging.
Responsibilities
Develop comprehensive communication plans for technical projects, service updates, and organizational initiatives.
Partner with project managers, technical leads, and leadership to understand project objectives, timelines, risks, and user impacts.
Recommend communication approaches, channels, and timelines to maximize clarity and reach.
Translate technical concepts, system changes, and architectural information into clear, concise language for non‑technical audiences.
Draft and edit content including announcements, FAQs, presentations, website copy, newsletters, talking points, user guides, and briefing materials.
Ensure all communications are accurate, accessible, and aligned with university style and brand standards.
Collaborate with internal teams (technical, operational, executive) to gather information and validate messaging.
Support communication needs for cross‑campus stakeholders, including business officers, faculty, staff, and students.
Serve as a communication liaison between Enterprise Technology and campus partners as needed.
Maintain and update communication templates, processes, and documentation.
Monitor communications effectiveness, gather feedback, and adjust strategies accordingly.
Assist with internal communication campaigns and support organizational initiatives, events, and awareness efforts.
Perform other related functions as assigned.
Required Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or related field.
3 or more years of experience in a similar role delivering IT project communications, writing, or information design.
Demonstrated experience in writing, editing, and developing communication materials.
Ability to translate technical or complex information into clear, audience‑appropriate content.
Strong organizational and project coordination skills with attention to detail.
Ability to work collaboratively with cross‑functional teams and meet tight deadlines.
Preferred: Experience in IT communications, higher education, or technical environments; familiarity with communication best practices for change management or large‑scale technology projects; proficiency with communication tools and platforms (Microsoft 365, SharePoint, Teams, and email platforms); exceptional written and verbal communication; audience‑centered messaging; technical comprehension and translation; strategic thinking and planning; collaboration and relationship‑building; adaptability in fast‑paced environments.
Salary Range
$45,900 + depending on qualifications
Working Conditions
May work around standard office conditions.
Repetitive use of a keyboard at a workstation.
Use of manual dexterity.
Work Shift
Monday – Friday, flexible between 7 am – 6 pm.
Required Materials
Resume/CV.
3 work references with contact information, at least one reference from a supervisor.
Letter of interest.
Benefits
Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%).
Vision, Dental, Life, and Disability insurance options.
Paid vacation, sick leave, and holidays.
Teachers Retirement System of Texas (TRS) or Optional Retirement Program.
Additional voluntary retirement programs: Tax‑sheltered annuity (403(b)) and deferred compensation program (457(b)).
Flexible spending account options for medical and childcare expenses.
Training and conference opportunities.
Tuition assistance.
Athletic ticket discounts.
Access to UT Austin’s libraries and museums.
Free rides on all UT Shuttle and Capital Metro buses with staff ID card.
Other Requirements
Candidate must be authorized to work in the United States on a full‑time basis for any employer without sponsorship. Position requires maintaining internet service and a mobile phone with voice and data plans for work use.
Equal Opportunity Employer
The University of Texas at Austin, as an equal‑opportunity/affirmative‑action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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