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Spectrum Association Management

Community Manager - HOA Communities - Property Management for HOA's

Spectrum Association Management, San Antonio, Texas, United States, 78208

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Community Manager – HOA Communities 3 days ago Be among the first 25 applicants

START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE!

We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior HOA experience; our own education company will provide you with an industry‑leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.

The typical background could be retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role, you will develop these current skills and much more. Think of it as a solid foundation for general business matters and administration.

We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employees… We hire a

work family .

WHAT IS A COMMUNITY MANAGER? In a nutshell, you are the face of our organization, a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to own all tasks and projects, be a customer‑service champion, manage vendor relationships, and operate your portfolio of communities—all while maintaining a positive attitude.

DAY‑TO‑DAY RESPONSIBILITIES

Passionately live our Same Day Response Policy.

Engage with board members and homeowners in your community.

Manage daily, weekly, and monthly tasks for a portfolio of associations.

Plan for and facilitate association board meetings and annual meetings.

Vendor relations, including the bidding and project management process.

Consult with other departments in support of your communities.

Risk Management, Insurance, and Litigation Support.

Prepare budgets and manage the finances of the associations.

Must be available for after‑hour emergencies.

Plus other tasks as necessary.

WHY A GREAT COMMUNITY MANAGER? You must have a customer‑centric positive attitude, take extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

QUALIFICATIONS

Approximately ten (8+) years of solid work experience.

Ability to attend or run evening meetings (usually 30–40 per year).

High‑level organizational skills in a fast‑paced environment.

Experience and knowledge of office software (Word, Excel, PowerPoint, etc.).

Ability to catch on to other business computer systems.

Strong customer‑friendly and informative communication skills.

Some experience and knowledge of financial statements and budgets.

Comfortable with public speaking in small and large meetings.

Great conflict management skills in sometimes stressful situations.

Experience with gathering bids for large projects and managing those projects.

TRAINING PROGRAM

Assigned a Community Manager Mentor to guide you on‑the‑job.

Part of a tribe of community managers with varying levels of experience from which to learn.

Complete a unique in‑house, web‑based learning academy.

Stay apprised of changes in the laws and other seasonal topics throughout the year.

SPECTRUM – YOUR FUTURE COLLEAGUE We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner's associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award consecutively since 2007, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community.

BEHINDSPHERE BENEFITS

Hybrid Empowerment Plan – For the first year, you will be required to work out of our local Houston North office. After the first year, and as determined by your manager, you may transition to a hybrid model.

Best Places to Work award since 2007.

Fastest Growing Company – Fast Track 50 in 2020.

San Antonio‑based homeowner’s association management company (offices throughout Texas and Phoenix, Arizona).

Privately owned with over 20 years in business and have never had to lay anyone off.

Work/life balance.

5 weeks of PTO.

40 paid hours per year for community service activities.

11 annual paid holidays.

Paid training – Internal Learning and Development Management System.

Full suite of benefits: Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401(k) program.

Free medical clinic in‑house (in the San Antonio office – virtual appointments for other offices).

Phone and mileage reimbursement.

Well‑structured career track plan with a 6‑month review.

Annual salary $57,500.00 with reviews and performance increase opportunities every 6 months.

Office location: 17319 San Pedro Avenue # 318 San Antonio, Texas 78232

For more information about Spectrum Association Management, visit our website at

https://spectrumam.com/careers/

Spectrum Association Management is an Equal Opportunity Employer.

JOB DETAILS

Seniority level – Mid‑Senior level

Employment type – Full‑time

Job function – Other

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