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3 Little Birds Interactive

Account Manager

3 Little Birds Interactive, West Hollywood, California, United States, 90069

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Overview Los Angeles Company seeks a self‑motivated Account Manager with an entrepreneurial spirit to join its growing team.

In this role you will be responsible for targeting prospective new clients as well as working with existing clients to help them grow their online marketing efforts. You will oversee client accounts from initial enrollment through ongoing consulting, building relationships, negotiating, and analyzing marketing campaigns.

Responsibilities

Support affiliate management and sales team as needed

Negotiate payment terms, CPA pricing, and any billing discrepancies

Create and manage client contracts and legal documents related to advertisers as needed

Deliver proactive account management by providing business solutions to clients and offering methods of increasing revenue

Assist affiliate management team with traffic optimization

Set up, maintain, and assist in the production of advertiser campaigns

Manage numerous clients via email, IM, and phone interactions on a daily basis

Deal with issues that may arise with a sense of urgency

Knowledge of all facets of the network, including product, campaigns, pricing, performance stats, and competitive landscape

Make use of available reports and statistics in order to make strategic and business decisions

Monitor compliance and traffic sources on active client campaigns

Ensure accuracy of daily advertiser reporting and reconciling month‑end revenue

Track and record client data, business metrics, pipeline opportunities, ongoing communication and changes in CRM system

Maintain, retain, and build relationships with existing clients

Identify and launch new campaigns with existing clients

Monitor and service existing accounts through proactive calls and follow up

Research competition, competitive issues, products, and industry trends

Occasional travel to industry conferences

Qualifications

Bachelor’s Degree (Marketing, Advertising, or Business preferred but not required)

At least 1 year experience in a support, sales or marketing field, preferably in online space

Experienced use of Microsoft Excel & Outlook, and confident navigating all aspects of the internet

Confident demeanor and high comfort level interacting with all personality types

Be able to demonstrate effective communication and negotiation skills

Detail-oriented and highly organized with ability to handle multiple tasks simultaneously and meet deadlines

Strong analytical skillsDesire to learn and ability to adapt to change

Proficiency working within Hitpath and Salesforce a plus

Compensation This role provides a salary commensurate with experience and a commission plan on managed accounts with opportunity for growth.

Additional Information Interested candidates should send cover letter and resume to resumes@3littlebirdsinteractive.com or apply directly online. Please, only candidates with relevant experience need apply.

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