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Margle Media

Account Manager - Digital Marketing

Margle Media, Milwaukee, Wisconsin, United States, 53244

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At Margle Media, we believe great marketing happens at the intersection of strategy, creativity, and strong relationships. We’re a team that values curiosity, collaboration, and thoughtful execution. Ideas can come from anywhere here, and growth isn’t just for our clients, it’s for our people too.

We’re looking for an Account Manager with a strong digital marketing lens who thrives on building client partnerships, keeping projects moving, and translating strategy into action. If you enjoy connecting clients with internal teams and love seeing digital campaigns come to life across channels, this role might be a great fit.

What you’ll do As an Account Manager, you’ll serve as the primary day-to-day partner for assigned clients, helping guide digital and social campaigns from strategy through execution. You’ll keep work aligned, organized, and impactful while ensuring the client experience stays strong.

Key responsibilities

Serve as the main point of contact for assigned client accounts, building trust through clear communication and strong follow-through

Guide the execution of digital marketing campaigns (including social media and integrated channel strategy) in collaboration with Creative, Digital, and Project teams

Partner with internal teams to translate strategy into digital deliverables across content, paid, social, email, and web as applicable

Manage timelines, budgets, scopes, and deliverables to keep work on track and aligned with strategy

Lead client-facing deliverables such as digital strategy decks, performance reports, agendas, and recaps

Review performance insights (KPIs, reporting, platform data) and help shape optimizations and next-step recommendations

Identify growth opportunities within accounts and present thoughtful strategic recommendations

Anticipate client needs, troubleshoot challenges, and elevate issues when appropriate

Support new client onboarding and contribute to smooth account transitions

Oversee day-to-day account operations and workflows

Mentor or support junior account team members as needed

Participate in social media and community management efforts when required

Duties may evolve over time based on business needs.

What we’re looking for We’re seeking someone who is equal parts relationship‑driven and detail‑oriented, with confidence in digital marketing and how campaigns perform across channels.

Required qualifications

Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience

5–7+ years of experience in client services, preferably in a digital or creative agency

At least 3 years of experience owning client relationships, communications, timelines, and deliverables

Strong understanding of digital marketing, including social media and integrated campaign strategy

Ability to manage multiple accounts and complex workflows simultaneously

Excellent written and verbal communication skills

Confidence presenting to clients and internal stakeholders

Strong organizational and time‑management skills

Experience using project management tools such as Asana or Monday.com

Work environment and schedule

Full‑time, exempt

Based in Milwaukee, WI

Approximately 80% in‑office, with flexibility based on client and business needs

Compensation and benefits

Compensation is commensurate with experience and discussed during the interview process

Flexible PTO

Medical insurance eligibility after 60 days plus employer contributions

Health Savings Account (HSA) with employer contribution

Flexible work arrangements when possible

Parental leave

Margle Media is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process.

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