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Bryson

Account Manager

Bryson, Los Angeles, California, United States, 90079

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The Property & Casualty Account Manager will take ownership of approximately 70 local and national accounts. You will work with a group of assigned clients, manage the day‑to‑day, build relationships, and make an impact by providing an extraordinary level of service, supporting ongoing and long‑term client relationships.

Essential Duties and Responsibilities

Stay informed in insurance technical knowledge, market trends, agency automation, company information, and other operating techniques

Maintain open and clear communication channels with clients, insurance carriers, and internal partners

Develop connections beyond the producer’s relationship with the key decision makers in book of business

Identify problems, summarize, and develop strategic solutions

Follow‑up with carriers and wholesalers to secure quotations and misc. data by set deadline

Communicate due dates, timelines, and expectations to clients and partners

Prepare ACORD Forms and specific marketing applications through communication with producer and prospect/client

Collect loss history from carriers and prospect/client

Submit ACORD Form data, specific marketing applications, and loss history information to insurance carriers and wholesalers via email or carrier website/portal

Follow‑up with prospects and clients to secure additional underwriting data or misc. info

Prepare proposals for new business and client renewals

Review proposals with prospects and clients by phone or in‑person based on client needs

Monthly or quarterly communication with key referral contacts

Make sure the client is aware of all resources Bryson offers

Qualifications

High level of technical insurance knowledge

An active California State Property & Casualty License

5+ years of Insurance Account Management & Servicing

Sound professional and personal judgment

Polished interpersonal skills

Ability to work at a fast pace, handle changing priorities, and have the highest level of confidentiality and discretion

Possess a strong teamwork orientation

Demonstrate strong prioritization and multitasking skills

Organized with excellent verbal and communication skills

Computer proficient with excellent technological skills including proficiency in Microsoft Office applications

Ability to easily adopt and work with all software platforms used at Bryson, namely Applied EPIC

Success Factors

Proficient in Microsoft Office and EPIC applications

Excellent customer relationship skills, and proven ability to professionally interact with prospects, clients, and vendors

Ethical business standards and transparency

Promote open communication and high morale

Adoption of the Bryson “WOW” service model. The 5 pillars of the WOW are personal touch, personal accountability, continual development of intellectual capital, delivering value, and resolution.

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative

Industries

Insurance and Insurance Agencies and Brokerages

Benefits

401(k)

Vision insurance

Medical insurance

Student loan assistance

Paid maternity leave

Tuition assistance

Disability insurance

Paid paternity leave

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