Personal Banker

Personal Banker

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker within PNC's retail organization, you will be based in Cape May Court House, NJ. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

The job description for this role includes:

• Acquiring and deepening the branch customer base through proactive sales and service activities.
• Managing the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborating with ecosystem partners to grow customer's share of wallet.
• Positioning PNC solutions to drive new revenue and customer loyalty.
• Driving proactive sales conversations through internal and outbound interactions.
• Creating customer loyalty and growing customer share of wallet through a differentiated customer experience.
• Applying product and procedural knowledge to identify, mitigate, and solve customer problems.
• Managing risk through adherence to all policies and procedures.

PNC employees are expected to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred skills include:

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies include:

• Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting
• Retail Lending
• Selling
• Understanding Customer Needs

Work experience typically requires an associate's degree or equivalent, and 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Education: No degree required.

Certifications: No required certifications.

Licenses: Candidates will be subject to additional background checks.

Pay Transparency: Base salary range is $46,800.00 $62,150.00, varying based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible.

Application Window: This opening is expected to be posted for two business days from 10/24/2025, but may vary.

Benefits: PNC offers comprehensive benefits including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, back-up child/elder care, adoption and surrogacy reimbursement, educational assistance, and wellness program. Paid time off includes maternity/parental leave, holidays, occasional absence days, and vacation days based on career level.

Disability Accommodations: If an accommodation is required, please contact us via email at AccommodationRequest@pnc.com. Include "accommodation request" in the subject line and provide your name, the job ID, and your preferred method of contact.

Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.