Air Export Agent Job at Arizona Staffing in Phoenix
Arizona Staffing, Phoenix, AZ, United States
Expeditors International Of Washington, Inc. Air Export Agent
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Major Duties And Responsibilities
Air Export Agents serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
- Track and trace shipments.
- Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Accurate and timely data entry into our operating system.
- Dispatch freight.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- Training and development - must obtain required 52 hours of annual training. (company provided)
- Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
- Strong organizational and prioritization skills are critical.
- Must have the ability to work independently and in a team environment.
- Proficient computer skills - Outlook, Excel, Word, PowerPoint
- Proven background for excellent attendance.
Expeditors offers excellent benefits:
- Paid vacation, holiday, sick time
- Health plan: medical + life insurance
- Employee stock purchase plan
- Training and personnel development program
- Growth opportunities within the company
- Employee referral program bonus
In Summary: Expeditors International Of Washington, Inc. is a global logistics company headquartered in Seattle, Washington . As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents . Air Export Agents serve in an operations capacity, responsible for processing export shipments including accompanying export documentation .
En Español:
Expeditors International de Washington, Inc. Agente de exportación aérea
Nos ocupamos de nuestros empleados, y ellos cuidan a nuestros clientes. ¡Sé miembro de una comunidad global! La industria logística internacional es una pieza integral del rompecabezas comerciales globales; hacemos girar el mundo. Gestión mundial de la cadena de suministro es lo que hacemos, y en el corazón de Expeditors encontrarás profesionalidad, liderazgo y un entorno amigable, todos los cuales fomentan un enfoque innovador basado en el servicio al cliente para la logística.
Nuestra misión es reclutar, capacitar y retener a los mejores expertos logísticos y técnicos de todo el mundo. Nos encanta promover desde dentro - más del 50 por ciento de nuestros empleados han estado en Expeditors durante cinco años o más.
Principales deberes y responsabilidades
Los agentes de exportación aérea ejercen una función operativa y son responsables del procesamiento de los envíos a la exportación, incluida la documentación exportadora que lo acompaña.
- Rastrear y rastrear los envíos.
- Preparar, manejar y procesar la documentación del envío - incluidas las fichas de transporte aéreo doméstico y general, los documentos comerciales y los documentos aduaneros / reglamentarios.
- Entrada precisa y oportuna de datos en nuestro sistema operativo.
- Despacho de carga.
- Comunicarse eficazmente con los clientes, proveedores, otras oficinas de Expeditors en todo el mundo y compañeros de trabajo a través del alto volumen de correo electrónico, teléfono, mensaje instantáneo y persona a persona.
- Monitorear los informes.
- La facturación precisa y oportuna del cliente.
- Contribuir a mantener fuertes relaciones con los proveedores de servicios: aerolíneas, compañías de camiones y otros.
- Mantener las normas de cumplimiento en todo momento, incluyendo políticas y procedimientos internos, regulaciones gubernamentales externas y requisitos del cliente.
- Cumplir con indicadores clave de rendimiento para apoyar los objetivos del departamento, la sucursal, el producto y la empresa.
- Desear comprender el flujo general de procesos del departamento y buscar constantemente oportunidades para mejorar la eficiencia.
- Formación y desarrollo - debe obtener las 52 horas de formación anuales requeridas.
- Habilidades interpersonales efectivas - incluyendo la capacidad de escuchar, comprender y comunicarse con claridad y concisión tanto verbal como por escrito.
- Las habilidades de organización y prioridad son fundamentales.
- Debe tener la capacidad de trabajar independientemente y en un entorno de equipo.
- Habilidades informáticas expertas: Outlook, Excel, Word y PowerPoint
- Una experiencia probada para una excelente asistencia.
Los expedidores ofrecen excelentes beneficios:
- Vacancias pagadas, vacaciones y tiempo de enfermedad
- Plan de salud: seguro médico + seguro de vida
- Plan de compra de acciones para empleados
- Programa de formación y desarrollo del personal
- Oportunidades de crecimiento dentro de la empresa
- Bonos para el programa de referencia del empleado