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CSC

Senior Investor Services Specialist

CSC, Livingston, New Jersey, us, 07039

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Senior Investor Services Specialist Hybrid in Livingston, NJ

Monday to Friday, 9:00 a.m. to 6:00 p.m.

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Position Summary As part of its business expansion strategy, CSC is seeking an Investor Services Senior Associate with 3-5 years of experience. The candidate will maintain the contact database for investors, handle investor queries, process investors capital activity, interface with clients as well as manage multiple client deliverables ensuring superior client service.

Some of the things you will be doing

Interact with clients and their investors

Preparation of investor correspondence (Word mail merge function and Excel, Reporting Services reports)

Post information to website portal for investors to retrieve

Process and report investor activity such as capital calls, distributions, redemptions, etc.

Distribute correspondence to investors and potential investors via email

Monitor client email accounts and respond to investor inquiries

Manage multiple portals and databases (ViewPoint, Investran, Intralinks)

Complete subscription document review and AML/KYC services

Help with updating internal policies and procedures

Keep track of multiple deliverables, deadlines, and follow-ups

Set-up and/or Review VP New Investors, Users, and updates

Submit and Review Uploads for one-off client requests/needs

Review Subscription and Transfer checklists

Provide effective feedback

Provide open project updates

Oversee associate team members

Assist with training new staff

Internal responsibilities (status reports, time tracking, etc.)

What technical skills, experience, and qualifications do you need?

Business degree or equivalent experience

Excellent verbal and written communication skills

Attention to detail

Advanced Excel and Word proficiency (VLOOKUP, SUMIF, IF/THEN, named ranges, mail merge)

AML/KYC background preferred

Knowledge of IR systems and CRM software

Experience with Investor Portals (Intralinks, Efront, etc.) preferred, but not required

Strong organizational skill and ability to multi-task

Adaptable to new and changing technologies

Excellent analytical and problem-solving skills

Knowledge of Partnerships, Private Equity, Real Estate or Hedge Funds required

At CSC, compensation depends on several factors, including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $60,000 to $105,000.

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