UHS
Position Summary
Care Navigator responsible for the timely assessment and processing of inquiry and referral calls, serving as a liaison to referral sources, physicians, unit staff, and hospital personnel involved in each transfer request. Requires the ability to establish and maintain rapport with clients and referral sources while accurately entering call data, referrals, and transfer requests into the facility's database. Involves ongoing use of the facility's electronic bed board to manage bed availability and completing e‑fax applications to ensure referrals are dispositioned promptly and efficiently. Success requires knowledge of clinical assessments, EMTALA regulations, and psychiatric or mental health case management. Strong communication skills, sound clinical judgment, and proficiency in Microsoft Office essential for managing referrals effectively and ensuring quality care.
Shift
Part‑time weekends Saturday & Sunday 7:00 am – 7:00 pm.
Essential Job Duties
Receives all referral inquiries in accordance with departmental goals and provides patient assessments effectively addressing at‑risk, emotionally disturbed, or in‑crisis patients via telephone or telehealth. Enters all-call data into the facility database, utilizes the facility's electronic bed board for bed management, and completes the facility's e‑fax applications to disposition incoming referrals in a timely manner. Ensures referral patient medical record information is completed thoroughly and informs nursing and clinical staff of the patient's condition/history, providing accurate information to referral sources as requested. Effectively serves and works with patients, families, referral sources, community resources, departmental and facility co‑workers and management teams. Collaborates with referral sources, families, physicians, agencies, and other callers to ensure that requests are effectively handled for transfer and admission.
Benefits
Loan Repayment/Tuition Reimbursement Part‑time benefits eligible offers a challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation 401k plan with company match Stock purchase discount
Qualifications
RN License or Master Degree required 1–3 years related experience required; 3–5 years preferred with additional behavioral health experience Working knowledge in completing clinical assessments Microsoft Office Suite Excellent verbal and written communication Accurate and effective judgment decisions on clinical cases Knowledge of EMTALA regulations Travel 5% regional
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Location
Brentwood, TN, United States.
About Universal Health Services
UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
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Care Navigator responsible for the timely assessment and processing of inquiry and referral calls, serving as a liaison to referral sources, physicians, unit staff, and hospital personnel involved in each transfer request. Requires the ability to establish and maintain rapport with clients and referral sources while accurately entering call data, referrals, and transfer requests into the facility's database. Involves ongoing use of the facility's electronic bed board to manage bed availability and completing e‑fax applications to ensure referrals are dispositioned promptly and efficiently. Success requires knowledge of clinical assessments, EMTALA regulations, and psychiatric or mental health case management. Strong communication skills, sound clinical judgment, and proficiency in Microsoft Office essential for managing referrals effectively and ensuring quality care.
Shift
Part‑time weekends Saturday & Sunday 7:00 am – 7:00 pm.
Essential Job Duties
Receives all referral inquiries in accordance with departmental goals and provides patient assessments effectively addressing at‑risk, emotionally disturbed, or in‑crisis patients via telephone or telehealth. Enters all-call data into the facility database, utilizes the facility's electronic bed board for bed management, and completes the facility's e‑fax applications to disposition incoming referrals in a timely manner. Ensures referral patient medical record information is completed thoroughly and informs nursing and clinical staff of the patient's condition/history, providing accurate information to referral sources as requested. Effectively serves and works with patients, families, referral sources, community resources, departmental and facility co‑workers and management teams. Collaborates with referral sources, families, physicians, agencies, and other callers to ensure that requests are effectively handled for transfer and admission.
Benefits
Loan Repayment/Tuition Reimbursement Part‑time benefits eligible offers a challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation 401k plan with company match Stock purchase discount
Qualifications
RN License or Master Degree required 1–3 years related experience required; 3–5 years preferred with additional behavioral health experience Working knowledge in completing clinical assessments Microsoft Office Suite Excellent verbal and written communication Accurate and effective judgment decisions on clinical cases Knowledge of EMTALA regulations Travel 5% regional
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Location
Brentwood, TN, United States.
About Universal Health Services
UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
#J-18808-Ljbffr