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Lithia Motors

Sales BDC Administator

Lithia Motors, Phoenix, Arizona, United States, 85003

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Dealership: L0378 Bell Road Toyota Sales BDC Administrator Pay:

$15.15 hourly plus bonus

Schedule:

Full-time

Bell Road Toyota

is a proud member of the Fortune 150

Lithia & Driveway

family of dealerships—and we’re growing fast! As the industry leader in automotive retail, we offer endless opportunities to accelerate your career while working in a fast-paced, customer-focused environment.

We are currently seeking a

Sales Business Development Center (BDC) Administrator

to support our sales department by managing customer relationships, increasing appointment show rates, enhancing customer satisfaction, and driving long-term customer retention.

Responsibilities The Sales BDC Administrator is responsible for developing, processing, managing, tracking, and following up with customers to support the dealership’s

sales department . This role plays a critical part in creating a positive customer experience while supporting dealership growth and retention goals.

Develop, process, manage, track, and follow up with all customer leads related to sales

Gather and maintain accurate customer information to build a database for ongoing follow-up and retention

Build and maintain knowledge of product information, current sales pricing, dealership promotions, and manufacturer events

Utilize phone and computer skills within the Internet Department to increase appointments, sales, and customer retention

Schedule quality appointments from inbound calls, previous customers, referrals, sold and unsold floor traffic, and other lead sources

Maintain professional, timely, and consistent communication with customers

Qualifications

Ability to present information clearly and professionally

Strong time-management and organizational skills

Efficient typing skills

Basic computer proficiency and phone skills

Ability to work independently and as part of a team in a fast-paced environment

Benefits

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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