Lithia Motors, Inc
Sales BDC Administator page is loaded## Sales BDC Administatorlocations:
Bell Road Toyota, Phoenix, AZ 85023time type:
Full timeposted on:
Posted Todayjob requisition id:
R100489## Dealership:L0378 Bell Road Toyota# **Bell Road Toyota**### ### **Sales BDC Administrator****Pay:** $15.15/hourly plus bonus**Schedule:** Full-time**Bell Road Toyota** is a proud member of the Fortune 150 **Lithia & Driveway** family of dealerships—and we’re growing fast! As the industry leader in automotive retail, we offer endless opportunities to accelerate your career while working in a fast-paced, customer-focused environment.We are currently seeking a **Sales Business Development Center (BDC) Administrator** to support our sales department by managing customer relationships, increasing appointment show rates, enhancing customer satisfaction, and driving long-term customer retention.**Responsibilities:**The Sales BDC Administrator is responsible for developing, processing, managing, tracking, and following up with customers to support the dealership’s **sales department**. This role plays a critical part in creating a positive customer experience while supporting dealership growth and retention goals.* Develop, process, manage, track, and follow up with all customer leads related to sales* Gather and maintain accurate customer information to build a database for ongoing follow-up and retention* Build and maintain knowledge of product information, current sales pricing, dealership promotions, and manufacturer events* Utilize phone and computer skills within the Internet Department to increase appointments, sales, and customer retention* Schedule quality appointments from inbound calls, previous customers, referrals, sold and unsold floor traffic, and other lead sources* Maintain professional, timely, and consistent communication with customers**Qualifications:*** Ability to present information clearly and professionally* Strong time-management and organizational skills* Efficient typing skills* Basic computer proficiency and phone skills* Ability to work independently and as part of a team in a fast-paced environment**We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr
Bell Road Toyota, Phoenix, AZ 85023time type:
Full timeposted on:
Posted Todayjob requisition id:
R100489## Dealership:L0378 Bell Road Toyota# **Bell Road Toyota**### ### **Sales BDC Administrator****Pay:** $15.15/hourly plus bonus**Schedule:** Full-time**Bell Road Toyota** is a proud member of the Fortune 150 **Lithia & Driveway** family of dealerships—and we’re growing fast! As the industry leader in automotive retail, we offer endless opportunities to accelerate your career while working in a fast-paced, customer-focused environment.We are currently seeking a **Sales Business Development Center (BDC) Administrator** to support our sales department by managing customer relationships, increasing appointment show rates, enhancing customer satisfaction, and driving long-term customer retention.**Responsibilities:**The Sales BDC Administrator is responsible for developing, processing, managing, tracking, and following up with customers to support the dealership’s **sales department**. This role plays a critical part in creating a positive customer experience while supporting dealership growth and retention goals.* Develop, process, manage, track, and follow up with all customer leads related to sales* Gather and maintain accurate customer information to build a database for ongoing follow-up and retention* Build and maintain knowledge of product information, current sales pricing, dealership promotions, and manufacturer events* Utilize phone and computer skills within the Internet Department to increase appointments, sales, and customer retention* Schedule quality appointments from inbound calls, previous customers, referrals, sold and unsold floor traffic, and other lead sources* Maintain professional, timely, and consistent communication with customers**Qualifications:*** Ability to present information clearly and professionally* Strong time-management and organizational skills* Efficient typing skills* Basic computer proficiency and phone skills* Ability to work independently and as part of a team in a fast-paced environment**We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr