TEPHRA
Business Relationship Manager _ Large Automotive Customer
TEPHRA, Detroit, Michigan, United States, 48228
Job Description
This position is part of TCS's IoT and Digital Engineering Service Line, focusing on managing a large relationship, ensuring customer delight, and mining the account for driving business growth for a large automotive customer. The candidate will build excellent client relationships, manage program expectations in collaboration with delivery teams, and engage in account‑mining activities to enable growth as per expectations and build partnerships for services spanning SDLC, connected vehicles, ADAS, and infotainment specifically in the automotive industry. The ideal candidate will have over 15 years of industry experience shaping proposals, building strong client relationships, managing account‑level P&L, opportunity mining, and shaping proposals while collaborating with cross‑functional teams to create business opportunities and enhance value for clients.
Key Responsibilities
Lead, grow, and manage engineering, manufacturing, and IoT solutions and services for a large automotive customer, including SDLC, connected vehicles, ADAS, and infotainment.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account performance, lead business reviews, and support relationship management to expand the service footprint in a large relationship.
Drive account mining, identify opportunities towards pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Must‑Have Skills
Strong domain experience in the automotive industry.
Proven account management and client relationship experience in the US region, specifically managing a large relationship.
Exceptional communication and stakeholder management skills.
Qualifications
Bachelor's in engineering / Master in Engineering / Master in Business Administration with 15+ years of experience, including at least 5+ years managing a large relationship and account management.
Experience and deep domain knowledge in the automotive industry.
Experience positioning offerings, developing and presenting proposals, value propositions, business cases, and complex deal structuring.
Strong technical skills with the ability to engage customers with consultative selling.
Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.
#J-18808-Ljbffr
Key Responsibilities
Lead, grow, and manage engineering, manufacturing, and IoT solutions and services for a large automotive customer, including SDLC, connected vehicles, ADAS, and infotainment.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account performance, lead business reviews, and support relationship management to expand the service footprint in a large relationship.
Drive account mining, identify opportunities towards pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Must‑Have Skills
Strong domain experience in the automotive industry.
Proven account management and client relationship experience in the US region, specifically managing a large relationship.
Exceptional communication and stakeholder management skills.
Qualifications
Bachelor's in engineering / Master in Engineering / Master in Business Administration with 15+ years of experience, including at least 5+ years managing a large relationship and account management.
Experience and deep domain knowledge in the automotive industry.
Experience positioning offerings, developing and presenting proposals, value propositions, business cases, and complex deal structuring.
Strong technical skills with the ability to engage customers with consultative selling.
Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.
#J-18808-Ljbffr