This range is provided by PTR Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$50.00/hr - $62.00/hr
Direct message the job poster from PTR Global
We are seeking a Senior UX Designer to join a multidisciplinary Digital Customer Experience team focused on creating intuitive, scalable digital experiences for both customer- and employee-facing products.
In this role, you’ll work within a cross-functional Agile team , influencing product and design decisions from early concept through delivery. Depending on organizational needs, this role may sit within Product-focused delivery teams or Design Operations , helping scale standards, processes, and systems across the enterprise.
You’ll leverage your expertise in interaction design, visual design, information architecture, user research, and UX strategy to deliver thoughtful, data-informed experiences that balance user needs and business goals.
Why You’ll Love This Job
Work on high-impact digital products used at scale
Influence outcomes by owning UX initiatives end to end
Collaborate closely with Product, Engineering, and Design partners
Apply a broad UX skill set across research, strategy, and execution
Mentor other designers and help shape design standards and practices
Opportunity to work in both Product and Design Operations environments
What You’ll Do
Influence product decisions using UX best practices, design principles, and research insights
Partner with Engineering to design solutions that are effective, efficient, and feasible
Collect, analyze, synthesize, and act on user feedback to evolve UX deliverables
Clearly present design work and rationale using strong storytelling and presentation skills
Provide regular status updates, risks, and dependencies using project management tools
Communicate effectively with cross-functional team members to drive progress
Design visual styles, interaction patterns, and flows aligned with design systems and standards
Create conceptual diagrams, wireframes, high-fidelity mockups, and interactive prototypes
Apply systems thinking and strong information architecture to complex experiences
Define research strategies tied to outcomes; develop usability test plans, scripts, and scenarios
Conduct research using methods such as heuristic reviews, user interviews, and moderated/unmoderated testing
Regularly formulate and test hypotheses throughout design iterations
Lead end-to-end UX design processes , from ideation through implementation
Mentor and guide other designers to foster growth and collaboration
Ensure designs are responsive, adaptive, and accessible across desktop and mobile platforms
Minimum Qualifications
Education & Experience
Bachelor’s degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences, or a related field (or equivalent experience)
3+ years of experience as a UX practitioner (UX Design, Interaction Design, or similar)
Experience working closely with Engineers in an Agile environment from concept through implementation
Proven ability to collaborate across disciplines, product lines, geographies, and time zones
Experience with remote unmoderated and moderated usability testing platforms
Hands‑on experience designing responsive, adaptive, and accessible experiences
Experience designing for mobile (iOS & Android), web, and desktop applications
Preferred Qualifications
Master’s degree in a related discipline or equivalent experience
5+ years of UX design experience
Experience with accessibility standards (WCAG 2.0 AA), localization, and inclusive design
Ability to adopt, contribute to, and advocate for design systems and design standardization
Experience working in both Product-focused and Design Operations environments
Proficiency in modern design and prototyping tools (Figma, Adobe CC, etc.)
Strong analytical and problem-solving skills for complex systems and workflows
Excellent organizational skills; ability to structure and label complex flows and wireframes
Ability to manage multiple concurrent projects and communicate with technical and non-technical stakeholders
Deep understanding of qualitative and quantitative research methods
Strong grasp of user-centered design principles and current web/app design trends
Familiarity with emerging technologies such as generative AI and spatial computing
Proficiency with project management tools (Jira, Rally, Aha!, etc.)
Strong storytelling and presentation skills to articulate design decisions and tradeoffs
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Research
Industries: IT Services and IT Consulting
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Medical insurance
Vision insurance
401(k)
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