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AAA - CSAA Insurance Group

Subrogation Specialist - Medical Payments (Remote)

AAA - CSAA Insurance Group, Knoxville, Tennessee, United States, 37955

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Employer Industry: Insurance

Why consider this job opportunity:

Performance bonus and comprehensive total compensation package

Opportunity for career advancement and growth within the organization

Flexible remote work option available throughout the continental U.S. (excluding Hawaii and Alaska)

Supportive and inclusive company culture that prioritizes community service and diversity

Engaging work environment that encourages innovation and adaptability

What to Expect (Job Responsibilities):

Manage incoming calls and a designated volume of arbitrations related to Medical Payments and Personal Injury Protection (PIP) claims

Investigate and research losses to determine best practices for subrogation and recovery methods

Negotiate and conclude recovery settlements while ensuring compliance with regulatory standards

Handle an inventory of automotive damage, disputed liability, and cross-jurisdictional claims

File and hear arbitrations as required, maintaining professionalism and positive behavior

What is Required (Qualifications):

Minimum of 3 years of automotive claims liability experience

General knowledge of Department of Insurance regulations and compliance requirements

Strong customer service and negotiation skills

Proficient analytical, problem-solving, prioritization, and organizational skills

High school diploma/GED or equivalent combination of education and experience

How to Stand Out (Preferred Qualifications:

Experience with Medical Payments, PIP, or Bodily Injury claims

BA/BS in Business, Insurance, or a related area, or equivalent experience

Advanced knowledge of Department of Insurance regulations and compliance requirements

Ability to foster a positive company culture through participation in employee resource groups and volunteering

Excellent communication skills with individuals from diverse backgrounds

Candidate Privacy and Equal‑Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

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