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Mass Markets

Bilingual Spanish Recruiter

Mass Markets, Albuquerque, New Mexico, United States

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities

Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent. Manage the full recruitment lifecycle, from job posting to offer acceptance. Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment. Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies. Maintain candidate pipelines for current and future hiring needs. Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity. Represent the company at job fairs and recruitment events (virtual and in-person). Ensure compliance with company policies and employment laws throughout the hiring process. Provide a positive candidate experience through timely communication and professionalism. Candidate Qualifications

Must be 18 years of age or older. High school diploma or equivalent required; Associate’s or Bachelor’s degree in HR, Business, or related field preferred. Bilingual in English and Spanish (fluent/professional level required). Proven work history with a record of reliability, professionalism, and results. Minimum 1–2 years of recruiting experience, preferably in a high-volume or call center environment. Prior call center experience (as a recruiter or agent) is strongly preferred. Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS). Excellent communication, organizational, and time management skills. Ability to thrive in a fast-paced, deadline-driven environment. Compensation & Benefits

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI

We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Contests with cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars. Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days for full-time employees; MEC medical plans after 30 days for all employees. Benefits vary by location. Retirement Savings, Disability Insurance, Life Insurance, Supplemental Insurance. Career Growth: Focus on internal promotions and advancement opportunities. Paid Training and a Fun, Engaging Work Environment. Casual Dress Code. Conditions of Employment

Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint; offers contingent on results. Must be willing to submit to drug screening; offers contingent on results. Equal Opportunity Employer

We embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination. We will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. We do not tolerate discrimination or harassment based on protected characteristics and provide reasonable accommodation as required by law. About MCI

MCI helps customers take on CX and DX challenges, delivering industry-leading solutions for IT services, staffing, and BPO needs. MCI employs 10,000+ individuals with 150+ client partners across North America and beyond.

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