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AAA - CSAA Insurance Group

Subrogation Specialist - Medical Payments (Remote)

AAA - CSAA Insurance Group, Montgomery, Alabama, United States

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Why consider this job opportunity:

Opportunity for career advancement and growth within the organization

Work remotely from anywhere in the continental U.S. (except Hawaii and Alaska)

Total compensation package includes performance bonuses and a 401(k) with company match

Commitment to diversity and inclusion, fostering a supportive work environment

Chance to contribute to a mission focused on community service and innovation

What to Expect (Job Responsibilities):

Manage a designated volume of arbitrations and handle incoming calls related to Medical Payments and Personal Injury Protection (PIP) claims

Investigate and research losses to secure the company’s rights of recovery from insureds or other responsible parties

Negotiate and conclude recovery settlements while maintaining strict regulatory compliance

Initiate and hear arbitration between companies on disputed liability and damage claims

Determine appropriate collection methods and handle disputed liability claims

What is Required (Qualifications):

Minimum of 3 years of automotive claims liability experience

General or advanced knowledge of Department of Insurance regulations and compliance requirements

Strong customer service and negotiation skills

Proficient analytical, problem‑solving, prioritization, and organizational skills

High school diploma/GED or equivalent combination of education and experience

How to Stand Out (Preferred Qualifications):

Experience with Medical Payments, PIP, and Bodily Injury claims

BA/BS in Business, Insurance, or a related area, or equivalent experience

General understanding of different lines of coverage (such as homeowners and auto)

Active participation in employee resource groups or community service

Excellent communication skills with diverse backgrounds

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