Call Center Service Agent

divh2Call Center Service Agent/h2pNorthStar Memorial Group is seeking a Call Center Service Agent at Greenwood Memorial Park and Mortuary in San Diego. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where youre encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, were driven by a shared commitment to excellence./ph3Responsibilities/h3ulliAnswer incoming calls and route them to the correct department/liliHandle customer inquiries, complaints, and issues/liliProvide pricing to client families and schedule appointments/liliManagement of the service/appointment calendar/liliWalking families through the next steps after a passing has occurred/li/ulh3Qualifications/h3ulli1+ years of experience in a customer service environment/liliHigh School Diploma or equivalent/liliExcellent communication and customer service skills/liliBasic computer knowledge (Windows, MS Word, MS Excel, internet)/li/ulh3Compensation/h3ulli$21.00- $23.00 /hr./li/ulh3Benefits/h3ulliMedical, Dental, and Vision Insurance/liliHealth Savings Account (HSA)/liliLife Insurance/lili401(k) with Employer Matching/li/ulpWe are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status/p/div