Northern Bank
Residential Loan Servicing Representative
Northern Bank, Woburn, Massachusetts, United States, 01801
divh2Residential Loan Servicing Representative/h2pThe Residential Loan Servicing Representative performs a variety of activities in conformance with established bank policies, procedures and objectives while providing the highest level of service and responsiveness to customers and co-workers./ppEssential Functions:/pulliSets up new residential mortgage, construction mortgage and equity lines of credit into core processing system promptly after closing
funding./liliReviews new loans booked by other staff members for accuracy and completeness./liliMaintains a log of incomplete or missing documents and follows-up with the Attorneys office and/or branch personnel to clear up the issue./liliOrganizes new loan file for scanning and filing./liliPerforms general ledger reconciliations daily and monthly for assigned accounts./liliResponds to verbal
written requests for loan payoffs from attorneys and customers./liliProcesses payments and payoffs daily, completes required general ledger tickets under dual control and produces balance sheet at end of day./liliReceives daily hazard insurance mail and reviews the daily and weekly reports provided by our vendor for ongoing tracking./liliMaintains report for Residential loans with flood insurance, ensures that coverage is adequate and in force for the life of the loan./liliResponsible for the timely payments of real estate taxes for both Residential
Commercial loans. Works closely with Tax Service to maintain current data on their system and ours./liliAssists with reviewing the periodic escrow disclosure notices and handles customer calls on the annual escrow analysis results./liliProcesses re-amortization schedules, as a result of substantial principal curtailments./liliWorks with the vendor to force place hazard or flood insurance when needed./liliResponsible for the payment of PMI premiums, escrowed hazard
flood insurance premiums to the third-party vendor./liliMonitors and maintains monthly rate changes for Adjustable Rate Mortgages. Sends notices to borrowers and responds to customer inquiries./liliPrepares regular and confirmatory mortgage discharges and related correspondence for paid loans to attorneys and/or borrowers./liliPerforms monetary and non-monetary maintenance on covered loans under dual control./liliPerforms any function within scope of authority and expertise to support department goals, as assigned by the manager./liliHandles a variety of internal and external residential loan servicing calls./liliReceives incoming wires for loans purchased and prepares a funding sheet for managers approval. Processes loan transfer transactions on Core Processor, on MERS and on People Soft. Ensures that the Transfer of Servicing letters are mailed to Borrowers./liliPrepares outgoing wires for Investor remittances, funding of new loans and payment of real estate taxes via CoreLogic./liliMay serve as the Receptionist for the Residential Lending area./li/ulpJob Qualifications:/pulliFamiliarity with investor reporting experience is preferred./lili1-3 years of experience in Residential Lending preferred./liliAssociates degree or equivalent relevant work experience./liliMust be detailed, organized and customer service oriented./liliShould possess intermediate technology skills, including knowledge of Word
Excel, and working with a core processor./liliTeam player with a positive attitude./li/ulpThe hourly rate range for the Residential Loan Servicing Representative is $26.50 - $28.85 per hour./ppAbout Northern Bank
Trust Company/ppNorthern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com./p/div
funding./liliReviews new loans booked by other staff members for accuracy and completeness./liliMaintains a log of incomplete or missing documents and follows-up with the Attorneys office and/or branch personnel to clear up the issue./liliOrganizes new loan file for scanning and filing./liliPerforms general ledger reconciliations daily and monthly for assigned accounts./liliResponds to verbal
written requests for loan payoffs from attorneys and customers./liliProcesses payments and payoffs daily, completes required general ledger tickets under dual control and produces balance sheet at end of day./liliReceives daily hazard insurance mail and reviews the daily and weekly reports provided by our vendor for ongoing tracking./liliMaintains report for Residential loans with flood insurance, ensures that coverage is adequate and in force for the life of the loan./liliResponsible for the timely payments of real estate taxes for both Residential
Commercial loans. Works closely with Tax Service to maintain current data on their system and ours./liliAssists with reviewing the periodic escrow disclosure notices and handles customer calls on the annual escrow analysis results./liliProcesses re-amortization schedules, as a result of substantial principal curtailments./liliWorks with the vendor to force place hazard or flood insurance when needed./liliResponsible for the payment of PMI premiums, escrowed hazard
flood insurance premiums to the third-party vendor./liliMonitors and maintains monthly rate changes for Adjustable Rate Mortgages. Sends notices to borrowers and responds to customer inquiries./liliPrepares regular and confirmatory mortgage discharges and related correspondence for paid loans to attorneys and/or borrowers./liliPerforms monetary and non-monetary maintenance on covered loans under dual control./liliPerforms any function within scope of authority and expertise to support department goals, as assigned by the manager./liliHandles a variety of internal and external residential loan servicing calls./liliReceives incoming wires for loans purchased and prepares a funding sheet for managers approval. Processes loan transfer transactions on Core Processor, on MERS and on People Soft. Ensures that the Transfer of Servicing letters are mailed to Borrowers./liliPrepares outgoing wires for Investor remittances, funding of new loans and payment of real estate taxes via CoreLogic./liliMay serve as the Receptionist for the Residential Lending area./li/ulpJob Qualifications:/pulliFamiliarity with investor reporting experience is preferred./lili1-3 years of experience in Residential Lending preferred./liliAssociates degree or equivalent relevant work experience./liliMust be detailed, organized and customer service oriented./liliShould possess intermediate technology skills, including knowledge of Word
Excel, and working with a core processor./liliTeam player with a positive attitude./li/ulpThe hourly rate range for the Residential Loan Servicing Representative is $26.50 - $28.85 per hour./ppAbout Northern Bank
Trust Company/ppNorthern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com./p/div