Personal Lines Account Manager

divh2Personal Lines Account Manager/h2pJoin one of New Englands most respected, family-owned insurance agencies! Our client is a Five-Star Accredited Agency and proud to have been voted one of the Best Agencies to Work For by Insurance Journal./ppAs a Personal Lines Account Manager, youll play a vital role in supporting clients with their home, auto, and umbrella insurance needsdelivering exceptional service, fostering strong relationships, and helping clients protect what matters most./ph3What Youll Do/h3olliManage a book of standard personal lines accounts (auto, home, umbrella, and related policies)./liliHandle policy renewals, endorsements, billing questions, and day-to-day servicing needs./liliProvide clients with clear, proactive communication and coverage education./liliWork closely with carrier partners to resolve issues and ensure seamless service delivery./liliSupport producers and account executives by maintaining accurate policy data in Applied Epic./liliContribute to team initiatives and uphold the companys values of service, integrity, and collaboration./li/olh3What You Bring/h3ulli1+ years of personal lines account management experience in an independent agency setting./liliActive MA Property

Casualty license./liliExcellent communication and relationship-building skills./liliStrong attention to detail and the ability to manage multiple priorities./liliProficiency with Applied Epic or similar AMS platforms./liliA positive, team-oriented mindset and a genuine commitment to client service./li/ulh3Why Youll Love It Here/h3ulliCompetitive pay + commissions

bonuses/lili401(k) with company contribution/liliHealth, dental, life

LTD coverage (up to 75% employer-paid)/liliGenerous PTO: 3 weeks vacation + holidays

personal days/liliSupportive, family-style culture/li/ul/div