Nationwide
divh2Leasing Consultant/h2pNationwide Realty Investors, the real estate development affiliate of Nationwide, owns and manages a portfolio of communities in the citys premier locations (Arena District/Grandview Yard). Our team of apartment managers and leasing agents are passionate about providing exceptional, high-touch customer service to residents and prospects, building rapport with residents, and increasing retention in the communities they serve. If you are ready to represent the quality and excellence of our neighborhoods and take pride in the buildings and surrounding mixed-use developments, we want to know more about you! As a Leasing Consultant, youll work to establish relationships with prospective tenants by going above and beyond to answer questions with accurate information, filling out necessary paperwork and providing opportunities to view the property among other responsibilities. Youll work with current tenants, too, to maintain a positive relationship and encourage renewal by inquiring about repair needs and following up as needed, having a positive attitude and interest in creating a community environment./ph2Key Responsibilities/h2ulliHandles phone inquiries and meets company goals for appointment conversion/liliGreets and qualifies prospects by covering all criteria./liliInspects models and available units every day./liliCommunicates related service needs to maintenance supervisor./liliUpdate availability report, process applications for approvals. (e.g., credit check, rental history, etc.) Submits processed applications to the Senior Property Manager for approval. Follows up with applicant regarding status./liliDemonstrates product knowledge to prospects for all communities by communicating and selling the features and benefits; closes the sale./liliSecures new residents signature(s) on appropriate paperwork prior to move-in. Orients new residents to community./liliAnswers questions for residents about community, repairs, rent, rules, etc./liliPrepares lease and complete appropriate paperwork and give to Financial Administration Manager for input./li/ulpMay perform other responsibilities as assigned./ppReporting Relationships: Reports to Senior Property Manager./ph2Typical Skills and Experiences/h2pstrongEducation:/strong High school diploma./ppstrongLicense/Designation/Certification:/strong Apartment Management Designation such as National Apartment Leasing Professional (NALP) preferred./ppstrongExperience:/strong Prior leasing or sales experience required./ppstrongKnowledge, Abilities and Skills:/strong Understands and aligns with fair housing laws along with state landlord tenant law. Customer service, marketing, closing, strong communicator, ability to self direct./ppOther criteria, including leadership skills, competencies and experiences may take precedence./ppstrongValues:/strong Regularly and consistently demonstrates Nationwide values./ph2Job Conditions/h2pstrongOvertime Eligibility:/strong Non Exempt (Eligible)/ppstrongWorking Conditions:/strong Normal office environment and some weekends./ppstrongADA:/strong The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties./p/div