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New York Blood Center

Territory Account Representative/Account Manager

New York Blood Center, Westbury, New York, United States, 11590

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divh2Account Manager/h2pAs an Account Manager, you will play a vital role in supporting NYBCes life-saving mission by achieving individual monthly and annual blood donation collection goals within your assigned territory. You will engage with the local community by contacting coordinators at schools, community centers, and local businesses to maintain and expand existing accounts while also seeking new opportunities for blood drives. This position is critical in reaching our blood collection targets through effective recruitment strategies and various tools and techniques. The account manager will focus on building and maintaining strong customer relationships and executing collection strategies to optimize NYBCe resources./ppWhat youll do:/pulliHit your collection goals: Work towards monthly targets while maximizing NYBCes resources./liliPlan effective blood drives: Partner with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved./liliBuild strong customer relationships: Develop and nurture lasting connections with your accounts to meet blood collection objectives./liliPromote and market: Drive new account creation and expand existing drives through dynamic marketing programs./liliGrow and expand: By educating the community about the importance of blood donations, strengthen existing relationships, uncover new business possibilities with existing accounts, seek out new accounts, and explore new market segments./liliExecute and report: Implement our collections strategy, generate insightful reports, and find ways to boost collection volumes while keeping service levels high./liliEnhance NYBCes presence: Boost our visibility by engaging with the community through events, memberships, and other opportunities./liliCollaborate for success: Work closely with key accounts and the NYBCes Customer Service Team to identify and act on growth opportunities for our products and services./liliMonitor and adjust: Create plans, allocate resources, and track progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly./liliOptimize resources: Monitor blood drive progress to ensure we use NYBCes resources effectively and meet our monthly and yearly efficiency goals./liliContinuous improvement: Be a part of an organization that is dedicated to listening to the teams ideas on ways to improve processes and creating new tools to help you succeed./li/ulpWhat youll need:/pulliBachelors degree or equivalent combination of education and experience./liliMinimum two years of experience in sales, marketing, communications, customer service, or a related field./liliMust have a reliable vehicle and a valid drivers license./liliBilingual skills are preferred./liliAbility to lift more than 50 lbs. when needed./li/ul/div