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Abacus Service Corporation

Account Manager

Abacus Service Corporation, Charlotte, North Carolina, United States, 28245

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Job Title Account Manager

Client Company/Dept. Name City of Charlotte, NC

Address City Name Charlotte State Name NC-North Carolina Zip Code If others (Address)

Duration of the project Project Start Date Nov-25 Project End Date Three years Due date for Resume submission 26th September 2025

No. of Openings 1 No. of Maximum Submissions 1

Job Description Oversee requisition intake, candidate submissions, and placement processes to ensure timeliness and quality.

Monitor compliance with client-specific onboarding, safety, and training requirements.

Coordinate with recruiters and operations teams to align delivery against staffing forecasts.

Track key performance indicators (time-to-fill, fill rate, attrition, invoice accuracy).

Prepare and deliver monthly and quarterly performance reports.

Identify service gaps and implement corrective action plans when needed.

Skill set info Proven ability to manage large accounts or multi-department clients.

Strong understanding of staffing operations, ATS platforms (JobDiva preferred), and reporting tools.

Excellent communication, problem-solving, and relationship management skills.

Ability to manage multiple priorities in a fast-paced environment.

Proven leadership experience with cross-functional teams preferred.

Skilled in Client relationship management, Data analysis and reporting, Conflict resolution and negotiation, Team leadership and staff development, Strong organizational and multitasking ability

Education Educational Qualifications:

Bachelor's degree in Business Administration, Communications, or a related field.

Certifications (if required)

Documentation Required for submission Resume

Work Hours General

Account Manager Name (Proposal Team)

Work authorization required US Citizen & GC

Relocation is accepted No

Remote work No

Additional Notes if any Hybrid role