City Of Taylor
BRIEF DESCRIPTION OF THE JOB
Under close supervision, performs routine legal clerical work in the support of the operations of the Municipal Court; provides information within scope of authority.
ORGANIZATIONAL RELATIONSHIPS
Reports to Clerk of Municipal Court of Records.
This is a non-supervisory position.
Has contact with other City employees, other government employees, and the general public.
ESSENTIAL DUTIES
Assists customers and callers regarding court procedures, payments, citations, and warrants; responds to requests for information within scope of authority.
Explains court procedures and court orders to defendants and other court customers; schedules witnesses for trials and hearings; notifies defendants of hearing dates and interprets for Spanish speaking Defendants.
Prepares and processes complaints, summons, subpoenas, warrants, writs, and other court orders as assigned.
Collects and posts fines, fees and bonds, including extensions, payment plans and community service; accurately balances and reconciles daily cash transactions using court management software; reviews and verifies accounting records; maintains financial records of court fines fees collected; balances daily cash collection; prepare deposits to the bank.
Inputs a variety of court transactions into court management software, including the filing of cases.
Sets defendants for court hearings and trials and may assist Judge with court proceedings as assigned.
Sends courtesy letters and notices to defendants who fail to appear and/or dispose of their cases.
Assists the Clerk of the Court with data to prepare monthly reports.
Acts as liaison between police, jail and judge to make arrangements for judge to provide magistration to defendants who are arrested.
Prepares and maintains docket and summons for police and City Prosecutor. Obtains copies of upcoming court cases, reports and makes copies as needed.
Stays abreast of legislative changes and court procedures and training related to court duties.
Serves as required for emergency management, particularly in the areas of public information.
Provides quality customer service to city staff, the general public, and all other work contacts.
Performs other clerical duties as required.
QUALIFICATIONS KNOWLEDGE and ABILITIES
Government operations, functions and scope of authority of the municipal court.
Methods for delivering excellent customer service.
City policies and procedures.
Principles of basic cash management, record keeping and records management.
General office practices and equipment.
SKILL IN
Maintaining complex official records accurately in an environment with frequent interruptions.
Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy.
Professional public relations and customer service.
Effective communication, both verbal and written, including the ability to communicate effectively with diverse and sometimes irate individuals and to handle calmly and efficiently situations ranging from routine to emergency.
Balancing good judgment and the concern for individuals feelings with the necessity to adhere to the law and communicate clearly and firmly necessary information.
Fluency in speaking Spanish preferred.
MINIMUM QUALIFICATIONS
High school diploma or GED.
1 year customer service and/or clerical experience, preferably in a municipal court; or any combination of education and experience.
REQUIRED LICENSES OR CERTIFICATIONS
Must pass Municipal Court Clerk Level 1 Certification test within two (2) years of date of hire, and obtain Level 1 certification within 36 months of hire date; must maintain certification during employment.
Must possess a valid Texas Drivers License.
Must be bondable.
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ORGANIZATIONAL RELATIONSHIPS
Reports to Clerk of Municipal Court of Records.
This is a non-supervisory position.
Has contact with other City employees, other government employees, and the general public.
ESSENTIAL DUTIES
Assists customers and callers regarding court procedures, payments, citations, and warrants; responds to requests for information within scope of authority.
Explains court procedures and court orders to defendants and other court customers; schedules witnesses for trials and hearings; notifies defendants of hearing dates and interprets for Spanish speaking Defendants.
Prepares and processes complaints, summons, subpoenas, warrants, writs, and other court orders as assigned.
Collects and posts fines, fees and bonds, including extensions, payment plans and community service; accurately balances and reconciles daily cash transactions using court management software; reviews and verifies accounting records; maintains financial records of court fines fees collected; balances daily cash collection; prepare deposits to the bank.
Inputs a variety of court transactions into court management software, including the filing of cases.
Sets defendants for court hearings and trials and may assist Judge with court proceedings as assigned.
Sends courtesy letters and notices to defendants who fail to appear and/or dispose of their cases.
Assists the Clerk of the Court with data to prepare monthly reports.
Acts as liaison between police, jail and judge to make arrangements for judge to provide magistration to defendants who are arrested.
Prepares and maintains docket and summons for police and City Prosecutor. Obtains copies of upcoming court cases, reports and makes copies as needed.
Stays abreast of legislative changes and court procedures and training related to court duties.
Serves as required for emergency management, particularly in the areas of public information.
Provides quality customer service to city staff, the general public, and all other work contacts.
Performs other clerical duties as required.
QUALIFICATIONS KNOWLEDGE and ABILITIES
Government operations, functions and scope of authority of the municipal court.
Methods for delivering excellent customer service.
City policies and procedures.
Principles of basic cash management, record keeping and records management.
General office practices and equipment.
SKILL IN
Maintaining complex official records accurately in an environment with frequent interruptions.
Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy.
Professional public relations and customer service.
Effective communication, both verbal and written, including the ability to communicate effectively with diverse and sometimes irate individuals and to handle calmly and efficiently situations ranging from routine to emergency.
Balancing good judgment and the concern for individuals feelings with the necessity to adhere to the law and communicate clearly and firmly necessary information.
Fluency in speaking Spanish preferred.
MINIMUM QUALIFICATIONS
High school diploma or GED.
1 year customer service and/or clerical experience, preferably in a municipal court; or any combination of education and experience.
REQUIRED LICENSES OR CERTIFICATIONS
Must pass Municipal Court Clerk Level 1 Certification test within two (2) years of date of hire, and obtain Level 1 certification within 36 months of hire date; must maintain certification during employment.
Must possess a valid Texas Drivers License.
Must be bondable.
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