Remote Service Desk Analyst II - Data-Driven IT Support

A leading consulting firm seeks a Service Desk Analyst II to provide first line support for service requests in a collaborative environment. With remote work options and an innovative culture, this role involves troubleshooting customer issues, monitoring system performance using Datadog, and contributing to documentation efforts. Candidates with 2+ years of service desk experience and a customer-centric approach will thrive in this position, which supports career growth and professional development. #J-18808-Ljbffr