PayPal
Staff Content Designer, Agentic AI Systems
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Staff Content Designer, Agentic AI Systems
role at
PayPal
PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that simplify moving money, selling, and shopping. We connect merchants and consumers worldwide, enabling seamless transactions online and in person. With proprietary payment solutions, we empower users to accept and exchange funds safely, using a range of payment sources. Our mission is to foster an inclusive, innovative, collaborative, and healthy global economy.
Job Description Summary We’re looking for a Staff Content Designer to help define the next generation of Checkout at PayPal. You’ll focus on Agentic AI experiences, building intelligent, adaptive systems that anticipate customer needs and simplify payments. In this high‑visibility role, you’ll own a complex area of Checkout, partner deeply with product, design, research, engineering, and AI teams, and shape how the experience communicates, guides, and learns from users to build trust and reduce friction.
Essential Responsibilities
Develop and articulate clear content strategies that align with product goals and user needs and meet team performance.
Perform complex work assignments using specialized content strategy knowledge and advanced business expertise.
Lead projects or programs within the content design function and coordinate activities of others.
Design process, product, and service improvements based on user needs and industry trends.
Determine methods and procedures for content design strategies that may impact activities of others.
Expected Qualifications
5+ years relevant experience and a Bachelor’s degree or any equivalent combination of education and experience.
Additional Responsibilities And Preferred Qualifications Checkout is one of PayPal’s most critical and visible experiences. As a Staff Content Designer, you’ll shape how AI and design work together to make every interaction simpler, smarter, and more human.
Our Benefits
Competitive compensation with an annual performance bonus potential, equity, and comprehensive health, dental, vision, and other benefits.
Flexible hybrid work model with 3 days in the office and 2 days remote.
Access to PayPal's benefits portal for more details.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, public assistance, veteran status, or any other characteristic protected by law. We provide reasonable accommodations for qualified individuals with disabilities.
Belonging at PayPal We strive to create a workplace where everyone can do their best work with a sense of purpose and belonging. Our diverse workforce reflects the merchants, consumers, and communities we serve, and we continually cultivate inclusivity and belonging.
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Staff Content Designer, Agentic AI Systems
role at
PayPal
PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that simplify moving money, selling, and shopping. We connect merchants and consumers worldwide, enabling seamless transactions online and in person. With proprietary payment solutions, we empower users to accept and exchange funds safely, using a range of payment sources. Our mission is to foster an inclusive, innovative, collaborative, and healthy global economy.
Job Description Summary We’re looking for a Staff Content Designer to help define the next generation of Checkout at PayPal. You’ll focus on Agentic AI experiences, building intelligent, adaptive systems that anticipate customer needs and simplify payments. In this high‑visibility role, you’ll own a complex area of Checkout, partner deeply with product, design, research, engineering, and AI teams, and shape how the experience communicates, guides, and learns from users to build trust and reduce friction.
Essential Responsibilities
Develop and articulate clear content strategies that align with product goals and user needs and meet team performance.
Perform complex work assignments using specialized content strategy knowledge and advanced business expertise.
Lead projects or programs within the content design function and coordinate activities of others.
Design process, product, and service improvements based on user needs and industry trends.
Determine methods and procedures for content design strategies that may impact activities of others.
Expected Qualifications
5+ years relevant experience and a Bachelor’s degree or any equivalent combination of education and experience.
Additional Responsibilities And Preferred Qualifications Checkout is one of PayPal’s most critical and visible experiences. As a Staff Content Designer, you’ll shape how AI and design work together to make every interaction simpler, smarter, and more human.
Our Benefits
Competitive compensation with an annual performance bonus potential, equity, and comprehensive health, dental, vision, and other benefits.
Flexible hybrid work model with 3 days in the office and 2 days remote.
Access to PayPal's benefits portal for more details.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, public assistance, veteran status, or any other characteristic protected by law. We provide reasonable accommodations for qualified individuals with disabilities.
Belonging at PayPal We strive to create a workplace where everyone can do their best work with a sense of purpose and belonging. Our diverse workforce reflects the merchants, consumers, and communities we serve, and we continually cultivate inclusivity and belonging.
#J-18808-Ljbffr