Concentrix
Employer Industry: Customer Service and Financial Services
Why consider this job opportunity:
Base salary of $15/hr, with actual salaries varying based on location, qualifications, skills, and experience
DailyPay enrollment option to access pay early
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Paid training and performance-based incentives
Opportunities for career growth and personal development, with 80% of managers promoted from within
Work-from-home convenience with a supportive and inclusive company culture
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
6+ months of soft sales experience (upselling/recommending products or services)
1+ year of customer service experience
Open availability to work
High school diploma or GED
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
Experience in telemarketing or soliciting products and services
Eagerness to learn new technologies
Ability to work in a quiet, distraction-free environment
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FinancialServices
#J-18808-Ljbffr
Why consider this job opportunity:
Base salary of $15/hr, with actual salaries varying based on location, qualifications, skills, and experience
DailyPay enrollment option to access pay early
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Paid training and performance-based incentives
Opportunities for career growth and personal development, with 80% of managers promoted from within
Work-from-home convenience with a supportive and inclusive company culture
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
6+ months of soft sales experience (upselling/recommending products or services)
1+ year of customer service experience
Open availability to work
High school diploma or GED
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
Experience in telemarketing or soliciting products and services
Eagerness to learn new technologies
Ability to work in a quiet, distraction-free environment
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FinancialServices
#J-18808-Ljbffr