Resident Services Coordinator
PPL Project for Pride in Living, Minneapolis, MN, United States
About PPL
Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.
Job Summary
The Resident Services Coordinator provides person-centered support to individuals and families residing in PPL’s affordable or scattered-site housing. This role helps individuals in our community maintain housing stability by carrying an average case load of 20-25 scattered site participants. The goal is to foster long-term housing stability by building trust, delivering tailored services, and strengthening community connections.
Essential Duties and Responsibilities
Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans
Support participant health and wellness through connections to physical, mental health, and recovery resources
Assist with the housing recertification process
Collaborate with Housing Coordinator in transferring tenancy sustaining services both in home and in the community
Utilize skills and community resources to provide crisis prevention and intervention
Support strategies to promote neighborhood, apartment building, and personal safety
Provide and/or facilitate translation and interpreting services
Qualifications
Minimum Technology Qualifications:
Microsoft Office Suite: Excel, Outlook, and Word
Electronic timecard system
SharePoint file system
Database systems, particularly Apricot
Additional Requirements:
Experience with case management or developing supportive housing service plans
Ability to provide crisis intervention and support
Ability to recognize and address mental health challenges, chemical dependency and other problematic behaviors
Valid driver’s license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants
Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus
Education and/or Experience
1-3 years of experience with the target population served preferred.
A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree.
Salary/Hours
Full Time/ Non-Exempt/ Monday-Friday 8:30AM-4:30PM: $22-$24/hour
Benefits
Health & Dental Insurance
Employer-Paid Short & Long-Term Disability & Life Insurance
Paid Parental Leave
HSA or FSA Options
PTO & Paid Holidays
403(b) Retirement Plan with Employer Match
Summer Half-Day Fridays (Memorial Day-Labor Day)
Meaningful work that impacts lives
Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.
Job Summary
The Resident Services Coordinator provides person-centered support to individuals and families residing in PPL’s affordable or scattered-site housing. This role helps individuals in our community maintain housing stability by carrying an average case load of 20-25 scattered site participants. The goal is to foster long-term housing stability by building trust, delivering tailored services, and strengthening community connections.
Essential Duties and Responsibilities
Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans
Support participant health and wellness through connections to physical, mental health, and recovery resources
Assist with the housing recertification process
Collaborate with Housing Coordinator in transferring tenancy sustaining services both in home and in the community
Utilize skills and community resources to provide crisis prevention and intervention
Support strategies to promote neighborhood, apartment building, and personal safety
Provide and/or facilitate translation and interpreting services
Qualifications
Minimum Technology Qualifications:
Microsoft Office Suite: Excel, Outlook, and Word
Electronic timecard system
SharePoint file system
Database systems, particularly Apricot
Additional Requirements:
Experience with case management or developing supportive housing service plans
Ability to provide crisis intervention and support
Ability to recognize and address mental health challenges, chemical dependency and other problematic behaviors
Valid driver’s license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants
Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus
Education and/or Experience
1-3 years of experience with the target population served preferred.
A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree.
Salary/Hours
Full Time/ Non-Exempt/ Monday-Friday 8:30AM-4:30PM: $22-$24/hour
Benefits
Health & Dental Insurance
Employer-Paid Short & Long-Term Disability & Life Insurance
Paid Parental Leave
HSA or FSA Options
PTO & Paid Holidays
403(b) Retirement Plan with Employer Match
Summer Half-Day Fridays (Memorial Day-Labor Day)
Meaningful work that impacts lives
Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
#J-18808-Ljbffr