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NeighborWorks® Boise

Mortgage Loan Officer

NeighborWorks® Boise, Boise, Idaho, United States, 83708

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NeighborWorks® Boise (NWB) is a local affordable housing nonprofit that helps Idahoans obtain, maintain, and retain housing. We are seeking a motivated and mission-driven Mortgage Loan Officer to help individuals and families achieve sustainable homeownership. Join us in providing innovative housing solutions for underserved communities!

Primary Duties and Responsibilities The Mortgage Loan Officer is responsible for originating quality residential mortgage loans while promoting responsible lending opportunities in alignment with NWB’s mission. This position requires an active NMLS license and Idaho Mortgage Loan Originator license. The Loan Officer guides borrowers through every step of the mortgage process, ensuring compliance with lending regulations, fostering community partnerships, and supporting long-term homeownership success through education and outreach. Key responsibilities include, but are not limited to:

Loan Origination and Client Relations

Meet with prospective borrowers to assess financing needs and recommend appropriate loan products

Collect and review financial documentation (income, credit, assets, liabilities) for accuracy and completeness

Educate borrowers on loan options, terms, and homeownership responsibilities

Submit accurate loan applications to processing and underwriting, coordinate through closing

Maintain open, supportive communication with borrowers throughout the process

Community Outreach and Partnerships

Promote and market NWB loan programs, grants, and services through community and partner engagement

Build relationships with real estate agents, financial institutions, and housing counselors

Represent NWB at community events and housing fairs to raise awareness of lending programs

Collaborate with internal departments to integrate financial education and counseling with lending activities to improve borrower success and loan performance

Compliance and Risk Management

Ensure all loans comply with federal, state, investor, and NWB lending policies

Safeguard confidential client information and adhere to data privacy and record retention standards

Stay current on lending regulations, market trends, and affordable housing programs

Complete all continuing education and licensing renewals as required

Administration and Reporting

Track pipeline activity and meet production goals consistent with NWB’s mission

Maintain detailed and accurate loan files in Encompass LOS

Assist with reports for the Lending Committee and regulatory compliance

Above description is not inclusive of all job duties.

Knowledge, Skills, and Abilities

Working knowledge of residential mortgage products, lending regulations, compliance regulations, federal standards, and affordable housing programs (including conventional, FHA, VA, and USDA loans)

Excellent communication, interpersonal, and customer service skills with ability to explain complex information clearly

Proficiency in loan origination systems and software (Encompass LOS, Microsoft Office Suite)

Upholds confidentiality and professionalism

Bilingual in Spanish preferred, not required

Education and Experience

Active NMLS and Idaho Originator's License required

Bachelor's degree or equivalent experience

Two plus years in mortgage lending or related fields

Experience in mortgage lending, financial services, or affordable housing is preferred

Experience working with community lending programs is highly valued

Job Type: Full-time

Compensation: Hourly base pay starting at $20.00 plus commission on brokered loans (not including ramp-up period)

Benefits

Medical benefits

Dental and Vision Insurance

401K Retirement plan including match

Life Insurance

Short Term and Long Term Disability

EAP

Paid Time Off

Paid Holidays

Qualified candidates must be able to perform essential job functions with or without an accommodation. NeighborWorks® Boise is an Equal Opportunity Employer.

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