Crash Champions
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state‑of‑the‑art locations in 38 states across the U.S. Founded in 1999 as a single Chicago repair center, Crash Champions is guided by the belief that delivering superior collision repair service is about People First.
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process quality control.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Able to pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier‑specific requirements are complete.
Qualifications
Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Posted Min Pay Rate: USD $65,000.00 per year.
Posted Max Pay Rate: USD $140,120.00 per year.
#J-18808-Ljbffr
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process quality control.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Able to pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier‑specific requirements are complete.
Qualifications
Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Posted Min Pay Rate: USD $65,000.00 per year.
Posted Max Pay Rate: USD $140,120.00 per year.
#J-18808-Ljbffr