Overview
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates Crash Champions LUXE | EV Certified, a brand of highline and luxury EV repair centers, serving customers at more than 650 locations in 38 states. Crash Champions was founded in 1999 as a single Chicago repair center. Our vision has been anchored by the belief that delivering superior collision repair service is about People First.
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer informed and updated on the status of their vehicle and provide the best possible experience.
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier-specific requirements are complete.
Qualifications
Customer service skills
Organization and multi-tasking skills, good time management, and ability to adapt to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to operate in a fast-paced environment
Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex
Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus ("Cash From Crash")
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on factors including but not limited to job-related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses and reflect a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posting Details Location : 1030 N Congress Ave, 33409
Remote : No
Position Type : Regular Full-Time
ID : 2026-18619
#J-18808-Ljbffr
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates Crash Champions LUXE | EV Certified, a brand of highline and luxury EV repair centers, serving customers at more than 650 locations in 38 states. Crash Champions was founded in 1999 as a single Chicago repair center. Our vision has been anchored by the belief that delivering superior collision repair service is about People First.
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer informed and updated on the status of their vehicle and provide the best possible experience.
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier-specific requirements are complete.
Qualifications
Customer service skills
Organization and multi-tasking skills, good time management, and ability to adapt to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to operate in a fast-paced environment
Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex
Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus ("Cash From Crash")
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on factors including but not limited to job-related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses and reflect a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posting Details Location : 1030 N Congress Ave, 33409
Remote : No
Position Type : Regular Full-Time
ID : 2026-18619
#J-18808-Ljbffr