XBP Americas
Job Summary:
Digital Print Coordinator's role: Heavy client interaction verbal/written forms. Customer Service skills is a must. Coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include, Job intake, operate print jobs, Recordkeeping, Shipping, Receiving. Applicant must be able to multitask and take in/understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail.
Participate in cross-training and perform other duties as needed.
Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Perform other tasks as necessary / assigned. The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands.
Schedule : Sunday-Thursday (8AM-4PM)
Job Duties & Responsibilities Job Intake
Answer Incoming Calls
Monitor Email Traffic on various areas of Intake
Respond to emails and answer inquiries
Strong Customer Service Skills
Strong verbal/written communication skills
Assess incoming print jobs and requested deadlines
Communicate effectively with clients regarding job requirements
Ability to negotiate deadlines and other job parameters as necessary
Organize and prioritize jobs in queue to optimize meeting client expectations
Ability to use Microsoft office suite
Assign print jobs fairly between print operators
Print Operator
Operate print, copy and scanning equipment
Operate binding and other finishing equipment
Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc…)
Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers
Perform multiple finishing types: wire-o, 3 hole drill, lamination, stuffing envelopes, folding, and cutting
Experience in using electronic/manual cutter
Setting up and operating a variety of fiery printing software
Ability to use Microsoft office suite
Troubleshoot machine problems
Required Qualifications:
Previous experience in Mail/Document Preparation;
Document Scanning and/or Document Indexing
Ability to effectively work individually or in a team environment.
Ability to handle multiple projects simultaneously
Ability to adapt to changing fast-growing production environment
Ability to communicate both verbally and written with customers and company personnel
Strong organizational and administrative skills
Ability to meet employer's attendance policy
Work experience in email and Microsoft Windows environments is required
May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations
Must be able to sit, stand, and/or walk for long periods of time with or without accommodations
High School Diploma or equivalent (GED) required
Title Information Title - Digital Print coordinator/Print Operator
Schedule : Sunday-Thursday (8AM-4PM)
Position Type : Full time - Regular
Benefits : Medical, Dental, Vision coverage. 401K, Referral Bonus
XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
EOE/Minorities/Females/Veterans/Disabled
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Participate in cross-training and perform other duties as needed.
Handle time-sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Perform other tasks as necessary / assigned. The Digital Print Coordinator assign/ delegates work to copy operators and ensure the team is fully utilized, productive and meeting the print deadlines demands.
Schedule : Sunday-Thursday (8AM-4PM)
Job Duties & Responsibilities Job Intake
Answer Incoming Calls
Monitor Email Traffic on various areas of Intake
Respond to emails and answer inquiries
Strong Customer Service Skills
Strong verbal/written communication skills
Assess incoming print jobs and requested deadlines
Communicate effectively with clients regarding job requirements
Ability to negotiate deadlines and other job parameters as necessary
Organize and prioritize jobs in queue to optimize meeting client expectations
Ability to use Microsoft office suite
Assign print jobs fairly between print operators
Print Operator
Operate print, copy and scanning equipment
Operate binding and other finishing equipment
Ability to operate various print equipment and high volume printers such as (Xerox, Konica Minolta, etc…)
Responsible for quickly and adequately producing detailed, high-quality printed materials/ styles in a time-sensitive atmosphere utilizing high-speed digital printers
Perform multiple finishing types: wire-o, 3 hole drill, lamination, stuffing envelopes, folding, and cutting
Experience in using electronic/manual cutter
Setting up and operating a variety of fiery printing software
Ability to use Microsoft office suite
Troubleshoot machine problems
Required Qualifications:
Previous experience in Mail/Document Preparation;
Document Scanning and/or Document Indexing
Ability to effectively work individually or in a team environment.
Ability to handle multiple projects simultaneously
Ability to adapt to changing fast-growing production environment
Ability to communicate both verbally and written with customers and company personnel
Strong organizational and administrative skills
Ability to meet employer's attendance policy
Work experience in email and Microsoft Windows environments is required
May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations
Must be able to sit, stand, and/or walk for long periods of time with or without accommodations
High School Diploma or equivalent (GED) required
Title Information Title - Digital Print coordinator/Print Operator
Schedule : Sunday-Thursday (8AM-4PM)
Position Type : Full time - Regular
Benefits : Medical, Dental, Vision coverage. 401K, Referral Bonus
XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
EOE/Minorities/Females/Veterans/Disabled
#J-18808-Ljbffr