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Sales Coordinator

DoubleTree Suites By Hilton Lexington, Lexington, Kentucky, us, 40598

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Sales Coordinator As a Hotel Sales Coordinator, your primary responsibility is to support the sales team in generating revenue and driving business growth for the hotel. This involves assisting with the coordination and execution of sales activities, such as responding to general inquiries, facilitating bookings for meetings, events, and accommodations. You’ll play a crucial role in maintaining customer relationships by providing excellent customer service and ensuring the smooth execution of events and bookings. Additionally, you may be responsible for maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends. Your efforts contribute to the overall success of the hotel by attracting new clients, retaining existing clients, and maximizing revenue potential.

What You’ll Do

Handle inquiries from potential clients by taking their information and passing it along to a sales manager

Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors

Handle reservation information via rooming lists and other reports

Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty

Provide administrative support to the sales team, including appointments, managing calendars, and preparing documents and presentations as needed

Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue‑generating opportunities for the hotel

What You’ll Need to Get the Job Done

Experience with Hilton hotels preferred, but not required

Outstanding customer service skills

Ability to use CRM software or similar

Comfortable with using Microsoft Office

What Will Make Us Really Love You

Good written and verbal communication skills

The ability to positively transform the customer experience

A “can‑do” attitude that creates win‑win situations for all parties

Education & Experience Hotel experience is always a plus! Applicants should have

A high school diploma, a GED, or one year of hotel experience

Experience is not required

Additional consideration will be given to applicants who have completed special certifications.

What You’ll Need to Succeed

Eligible to work in the United States

Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job‑related needs.

Ability to sit, stand, bend, kneel, and lift as required— with or without reasonable accommodations

Availability to work a flexible schedule, including evenings, weekends, and holidays if needed

A warm, professional demeanor that reflects HVMG’s

Culture of Excellence

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

Career growth opportunities across our nationwide portfolio

Flexible scheduling

Access up to 40% of your earned wages before payday with

PayActive

Paid Time Off (PTO) and Paid Holidays

Full healthcare benefits: medical, dental, and vision

401(k) with guaranteed 4% match and no vesting period

Exclusive hotel and food & beverage discounts

About HVMG Our

Be Excellent culture

is more than just words on a website ― we live and breathe it. As one associate said in an anonymous survey, "This is

the best management company

I’ve ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which

successful career paths can start anywhere

on the org chart.

You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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